Ops Supervisor - Station

Federal Express Corporation
Dothan, AL
This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations.

Essential Functions

  • Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
  • Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
  • Plans, organizes, staffs, directs and controls specific day-to-day operations
  • Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
  • Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results
  • Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
  • Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
  • Participates in the development of and responsible for administering company safety strategies and programs
  • Investigates, resolves and/or escalates customer service issues, as appropriate
  • Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
  • Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
  • Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner
  • Peforms other duties as assigned

Minimum Education

  • High school diploma or GED required; Bachelor’s degree preferred.
  • In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
  • Bachelor's Degree (preferred).

Minimum Experience

  • Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience.

Knowledge Skills And Abilities

  • Ability to inspire a shared vision and empower and motivate a team
  • Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
  • Proven ability to apply sound business judgment to establish and accomplish goals
  • Verbal and written communication skills necessary to communicate with various audience levels and group sizes
  • Ability to effectively provide employees instruction on process and practice
  • Ability to read, interpret and draw conclusions from numerical data and written information
  • Software skills, including use of Microsoft Office software and web-based applications
  • Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications
  • Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

  • May need to lift and carry up to 50 pounds
  • May work in hot or cold temperatures
  • May work in an environment with loud noise and fumes
  • Minimal travel required

Preferred Qualifications

Pay Transparency:

Pay

Additional Details: Schedule - Tues through Sat 4:00 AM - 10:00 am

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].

Applicants Have Rights Under Federal Employment Laws

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
Posted 2025-08-23

Recommended Jobs

Retail Merchandiser

Cynthiana, KY
Ramer, AL

Job Description Job Description Overview Retail Merchandiser Come join SFS as a Retail Merchandiser independent contractor and enjoy all the benefits of creating your own schedule. This f…

View Details
Posted 2025-08-17

Affordable Housing Compliance Specialist

Asset Living
Mobile, AL

Job Description Job Description Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living …

View Details
Posted 2025-08-21

Director, Software Engineering- Digital

RxBenefits, Inc.
Birmingham, AL

Job Description Job Description RxBenefits is seeking a Director of Software Engineering – Digital to lead the development and evolution of our digital platforms, delivering seamless, scalable, a…

View Details
Posted 2025-07-23

Survey Instrument Technician

Thompson Engineering
Mobile, AL

Job Description Job Description Thompson Engineering has a full-time opportunity for a Survey Instrument Technician. The Surveyor Instrument Technician provides support to the Surveyor Party Chie…

View Details
Posted 2025-07-17

Accountant

Truitt, Tingle, Paramore & Argent, LLC
Birmingham, AL

Job Description Job Description Qualifications ~5–8 years of public accounting/tax experience with a strong grasp of federal, state, and local tax regulations. ~ CPA license or EA designatio…

View Details
Posted 2025-08-29

6-24 Do You have CDL A License and 21, looking for a job

H&H Recruiting
Elberta, AL

Job Description Job Description CDL A Truck Driver - Home Every 2 Weeks Will Train Inexperienced Drivers!! Position Information: Eastern States Home Every 2 Weeks, Weekend ~ Live Loa…

View Details
Posted 2025-07-26

Project Accountant

Gonetspeed
Oneonta, AL

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities …

View Details
Posted 2025-08-20

Senior UI Architect

Cloud Analytics Technologies LLC
Alabama

Job Description Title: Senior UI Architect Duration: Long term Location: New Hampshire Job Description: Experience: 10 to 12 years Work directly with clients to discover project sc…

View Details
Posted 2025-07-25

General Manager

Crunch Fitness Montgomery
Montgomery, AL

Club Role - General Manager (GM) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals …

View Details
Posted 2025-08-09

Operations Lead

Chick-fil-A Vestavia Hills & Wildwood Centre
Birmingham, AL

Job Description Job Description About the job Do you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking…

View Details
Posted 2025-07-26