Vice President of Operations

Salary: $145,000 - $165,000 / year

Other Forms of Compensation:  Annual bonus potential, company vehicle 

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary:

We're growing! Join our Canteen team as a Vice President of Operations! This role is based in the Florida Panhandle or Birmingham, AL (relocation assistance available). The region includes three primary Canteen offices in Montgomery, Birmingham, and Tallahassee, with additional sub-offices. Reporting to the Regional Vice President, you will lead a team of three District GMs and approximately 175 associates, with 50–60% travel expected and the remainder of the time spent working from a branch office.

The ideal candidate will bring strong multi-unit leadership experience, particularly in managing remote locations, and must have a solid background in P&L ownership. Experience in micro-market, vending and coffee services is strongly preferred. Key priorities include achieving fiscal goals, developing talent, and driving operational excellence. A typical day may involve engaging in team meetings, visiting branches and sub-branches, evaluating operational performance, mentoring DGMs, and ensuring strategic goals are met. The role also includes high-level client engagement, contract negotiations, and daily collaboration with the sales team to support new business development.

Key Responsibilities:

• Prepare and manage the regional budget with overall P&L accountability for the assigned region
• Ensure quality control systems are thoroughly detailed and closely adhered to
• Assure the highest levels of client and customer happiness, account retention, strong employee relations, and achievement of financial goals
• Foster and maintain direct contact with clients to ensure strong, positive relationships
• Coordinate and direct all regional activities through subordinate managers and directors, ensuring operational optimization
• Efficiently implement central initiatives to meet fiscal goals, drive personnel development, and support new business growth
• Engage in team meetings, visit branches and sub-branches, observe operational performance, and collaborate with DGMs to mentor and develop their teams
• Support high-level client relationships, participate in meetings and contract negotiations, and work closely with the sales team to drive new business development
• Perform other duties as assigned

Preferred Qualifications:

• Bachelor’s Degree preferred
• At least 7 years of meaningful experience, preferably with multi-unit and remote location management
• Strongly desired experience in micromarkets/vending/pantry/office coffee services
• Confirmed experience in successfully handling P&L budgets
• Strong background of client or customer happiness
• Demonstrated ability to work effectively in a fast-paced environment
• Outstanding written and verbal communication skills

Apply to Canteen today!

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1456801

Canteen

ERIN S PRINDLE