Mortgage Loan Processor
- Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis.
- Ability to calculate complex income streams and assist in restructuring of loan files.
- Maintain daily workflow prioritization to ensure closing dates are met.
- Adhere to published SLAs to promote effective pipeline management.
- Order all required verifications and documentation as required by product guidelines and underwriting.
- Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions.
- Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements.
- Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested.
- Provide excellent customer service to both internal and external clients.
- Communicate effectively with all parties to the transaction to keep them informed of file status.
- Mentor and provide assistance to Mortgage Processors I and II.
- All other duties as assigned
- High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience.
- Ability to effectively use various computer software applications.
- Ability to embrace and adopt all Technology as set forth by the line(s) of businesses.
- Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing.
- Basic accounting and mathematical skills.
- Ability to effectively Multitask.
- Work successfully in a fast-paced working environment and meet critical deadlines.
- Delivers excellent verbal customer service.
- Demonstrates Leadership
- Excellent interpersonal skills/Champions Teamwork
- Goal and success oriented.
- Self-Starter
- Highly organized, proven track record of successfully managing Time and Pipeline execution.
- A “sales” mindset
- Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs).
- Focus on Quality and Understanding of Regulation/Compliance requirements.
- Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful.
- Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines.
- Commitment to a positive customer experience (internal and external).
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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