Director of Operations

Job Description

Job Description

GSC Logistics, Inc. is seeking to hire a Director of Operations to oversee a multi-site package delivery operation. The position will be based in Birmingham, Alabama. Our company is a FedEx package delivery contractor. This role supports daily fleet operations and ensures smooth, safe, and efficient performance. The company operates out of terminals located in Bessemer, AL as well as Kokomo, IN.

Schedule & Compensation:

• Salary: $70k-90k annually
• Work Arrangement: Bessemer, AL, but must be willing to travel to Kokomo, IN terminal!
• Benefits: 15 Days of PTO after 60 days

Requirements:

• Experience: 5+ years in dispatching or fleet operations
• Skills: Strong communication, proactive problem-solving, and team management as well as physically willing, ready, and able to drive a P-1000+ sized vehicle (Large Step Van) and safely deliver packages to both residential and commercial recipients
• Availability: Flexible and on-call as needed, including weekends
• Location: Based in Bessemer, AL – must be able to travel back and forth to Kokomo, IN
• Licensure: Must be 21 years of age or older (for insurance purposes) and have a valid driver’s license with ability to drive a straight truck
• Qualifications: Must be willing to submit to a background check and be able to pass a drug test and DOT physical (both paid for by FedEx)
• Previous FedEx experience strongly preferred, experience with UPS, Amazon, or other logistics providers a plus
• Candidates with a military background are encouraged to apply!

Responsibilities:

• Organization: Work to ensure all daily P&D routes are staffed, trucks are operational, and routes are generating sufficient revenue and serve as the main point of contact for leadership and team regarding scheduling, routing, and compliance.
• Communication: Maintain open communication with leadership to support operational growth and checking daily service, driver accountability, enforcing policies, receiving and making phone calls and emails from Drivers and FedEx.
• Growth: Onboard, train, and support new drivers as operations expand and assist with driver recruitment and candidate screening.
• Leadership: Monitor driver performance, attendance, and safety, coordinate fleet maintenance and ensure readiness, as well as track freight delivery schedules and resolve route or equipment issues.