Restoration Supervisor
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Donation matching
- Employee discounts
- Free uniforms
- Health insurance
- Help or transport service
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Do you have a passion for leading teams and helping people through tough situations?
Join our SERVPRO Franchise as a Restoration Supervisor and become a vital part of a team thats committed to making fire, water, and storm damage Like it never even happened. We are looking for a hands-on leader who thrives in challenging environments, enjoys problem-solving, and has strong communication and leadership skills. As a Restoration Supervisor, youll oversee crews on restoration and mitigation projects, ensuring quality, efficiency, and customer satisfaction from start to finish. If you're dependable, detail-oriented, and ready to grow in a rewarding industry, we want to hear from you. Key Responsibilities:
- Manage restoration jobs from start to finish in compliance with SERVPRO processes and industry standards
- Supervise and motivate Production Technicians to meet quality and efficiency goals
- Respond promptly to service calls and communicate effectively with customers, teammates, and vendors
- Perform hands-on production tasks when needed, ensuring high standards of service
- Ensure proper documentation and job file completion for all assigned projects
- Identify and address safety concerns and enforce site safety protocols
- Conduct quality control checks and resolve project issues promptly
- Maintain and protect equipment, vehicles, and materials
- Perform occasional sales, marketing follow-ups, and add-on services to support business growth
- Minimum of 1 year experience in water/fire/mold restoration or construction
- IICRC certification (WRT, ASD, etc.) preferred or willingness to obtain
- Strong leadership and team-building skills
- Excellent written and verbal communication
- Ability to work in fast-paced, physically demanding environments
- Valid drivers license and clean driving record
- Regularly lift 50 lbs., and occasionally up to 100 lbs. with assistance
- Ability to stand, walk, bend, kneel, and climb ladders for extended periods
- Comfortable working in confined spaces (e.g., crawlspaces, attics)
- Exposure to dust, mold, and cleaning chemicals
- Competitive hourly pay based on experience
- Opportunities for overtime and performance-based raises
- Career advancement through training and certification programs
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