Marketing Analyst
- Creates reports that are valuable, readable, and presentable to stakeholders
- Prepares visual reports/presentations to present analysis to management
- Interprets, analyzes, and provides insights to teams and managers to determine operational impact, trends, and opportunities
- Performs data analysis to help achieve data automation
- Creates and maintains databases to help classify & store information
- Completes day-to-day deliverables and ad-hoc data reports to support business needs/projects and answer data related questions
- Ensures compliance by performing quality data audits, mining, and management
- Monitors data and analytics trends and seeks opportunities for continuous improvement
- May offer guidance to junior analysts, ensuring proper training and tools are provided
- Partners with the centralized Data Governance team to implement and support data governance and data quality requirements
- Master's degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and four (4) years of experience in a data analytics or related role
- Or, a Bachelor’s degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and six (6) years of experience in a data analytics or related role
- Experience utilizing analytical software such as Structured Query Language (SQL), Statistical Analysis System (SAS), SAS Enterprise Miner, and applicable Microsoft Office applications
- Working knowledge of business intelligence software (e.g. Tableau, Power BI)
- Demonstrated leadership capabilities
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
- Strong verbal, written communication, and organizational skills
- Strong work ethic and self-motivation
- Performance Marketing: Drives profitable growth using data and analytics to enhance the efficacy of digital, traditional, and omni-channel marketing efforts including targeting, systematic testing, measuring and optimizing the return on marketing investment
- Cross-functional Initiatives: Leads and executes cross-functional projects using advanced data analysis techniques to discover insights that will drive strategic decisions and efficiencies
- Influence: Leads and/or influences strategic marketing decisions relating to customer needs, preferences, behaviors, and segmentation, as well as advertising, direct marketing, and digital marketing efforts
- Synthesis and Communication: Translates complex insights into simple and actionable recommendations and presents to various audiences including executives, senior managers, and associates
- Translate Insights into Action: Provides actionable recommendations from data mining, segmentation, customer profiling and quantitative analyses with the goals of identifying customer experience, acquisition, cross-sell, up-sell, and retention opportunities and work closely with business partners to integrate and operationalize the recommendations
- Analysis Design: Manages the design and delivery of complex analyses of performance of marketing effectiveness, test and learn agenda, key metrics, and trends impacting the company to determine prudent strategies and actions
- Trend Tracking: Identifies market trends and seeks opportunities to continuously evolve marketing strategies as well as performance marketing, decisioning, and insights capabilities
- Creative Problem Solving: Develops creative approaches and methodologies to answer critical business questions, evaluate new product and service opportunities, and assess market potential
- Opportunity Identification: Evaluates opportunities to improve customer experience, profitability, targeting efficacy, product/offer appeal, channel preference, product and service bundling, customer loyalty, etc. across digital and non-digital channels
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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