Pharmacy Operations Intern

Job Description

Job Description

See your work in a new light.

At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.

As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

At LUX Infusion (BioMatrix), we're reimagining infusion care as something more human, more supportive, and more connected. Our Pharmacy Operations team sits at the center of that mission — ensuring patients receive timely, safe, and seamless care while supporting clinicians and partners behind the scenes.

We're excited to welcome a Summer 2026 Pharmacy Operations Intern as part of our growing pipeline of emerging healthcare professionals. This internship is designed for someone who is curious, relationship‑oriented, and eager to learn how pharmacy operations directly impact patient outcomes.

Why This Internship Matters

Pharmacy operations play a critical role in keeping infusion care running smoothly — from intake through ongoing therapy. As an intern, you'll gain real‑world exposure to how operational excellence supports patient safety, continuity of care, and clinician effectiveness.

In this internship, you'll contribute to work that:

• Supports patients throughout complex infusion and specialty therapy journeys
• Helps pharmacy and operations teams deliver care efficiently and compliantly
• Strengthens workflows that enable clinicians to focus on patient care
• Builds insight into how cross‑functional healthcare teams collaborate

Everything you'll experience ties back to real patients — and the systems that support them.

What You'll Do

During this internship, you will:

• Observe and learn day‑to‑day pharmacy operations, including infusion workflows and patient support processes
• Shadow Pharmacy Operations team members to gain exposure to intake coordination, documentation, and operational decision‑making
• Assist with operational tasks such as data entry, reporting, workflow tracking, and documentation
• Participate in cross‑functional meetings with pharmacy operations, clinical, and support teams
• Support process improvement initiatives by identifying challenges and helping develop practical solutions
• Contribute to analytics, reporting, and special projects under the guidance of Pharmacy Operations leadership
• Assist with preparing presentations, internal communications, training materials, and process documentation
• Document insights and learnings from shadowing and projects to support future training and operational enhancements
• Engage in intern cohort activities and professional development sessions

You'll be encouraged to ask questions, share ideas, and learn how operational work translates into better patient care.

What We're Looking For

You may be a great fit if you bring:

• Curiosity, initiative, and a desire to learn in a fast‑paced healthcare environment
• Strong communication skills and an interest in relationship‑building
• Organization and attention to detail while managing multiple priorities
• Comfort with technology and learning new systems
• A collaborative mindset and willingness to contribute wherever needed

Required Qualifications

• Currently enrolled as a Junior or Senior pursuing a degree in healthcare administration, pharmacy, business administration, or a related field
• High school diploma or GED
• Minimum of two (2) years of customer service experience
• Strong verbal and written communication skills
• Interest in healthcare operations, pharmacy, or specialty infusion services

Preferred

• Familiarity with CRM systems, reporting tools, or analytics (training provided)
• Prior exposure to healthcare, pharmacy, or operations environments

You don't need to have everything figured out — we're looking for interns who are eager to learn, engaged, and ready to grow.

Why LUX Infusion

At LUX Infusion, we believe care deserves more light — more warmth, more clarity, and more connection .

As an intern, you'll find:

• Hands‑on exposure to real healthcare operations
• Mentorship from experienced pharmacy and operations professionals
• Meaningful work connected to patient outcomes
• A collaborative, supportive learning environment
• Insight into potential career paths within infusion and specialty pharmacy

Come learn how thoughtful operations power compassionate care — and start building your future in healthcare with LUX Infusion.

BioMatrix Pay Range/Rate

$20—$20 USD

PHYSICAL DEMANDS

The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at [email protected] or 954.385.7322 x 1425 .

While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

OTHER REQUIREMENTS

Employees are expected to:

• Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusion's legal, ethical, and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful

EXPECTATIONS FOR ALL EMPLOYEES

All LUX Infusion team members are expected to support the organization's mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a "stacked‑hands" mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

GENERAL INFORMATION

The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others.

LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.