Desktop Support Technician

We are seeking a skilled Desktop Support Analyst to lead and execute a large-scale migration from Windows 10 to Windows 11 across our enterprise environment. This role will be responsible for ensuring a smooth transition for end users while maintaining system integrity and minimizing downtime.

Key Responsibilities:

• Perform end-to-end migration of Windows 10 workstations to Windows 11, including imaging, configuration, and deployment.
• Provide desk-side and remote support to resolve migration-related issues, ensuring minimal disruption to business operations.
• Troubleshoot hardware, software, and peripheral compatibility issues during and after migration.
• Collaborate with IT teams to validate applications, drivers, and security policies for Windows 11 readiness.
• Maintain accurate documentation of migration processes, configurations, and user instructions.
• Train and assist end users on new Windows 11 features and functionality.
• Monitor and report on migration progress, escalating issues as needed to ensure timely completion.

Required Skills:

• 2+ years of experience in desktop support within a Windows environment.
• Strong knowledge of Windows 10 and Windows 11 operating systems, including imaging tools and deployment strategies.
• Familiarity with Active Directory, Group Policy, and SCCM (or similar deployment tools).
• Experience troubleshooting network connectivity issues (TCP/IP, DNS, DHCP) and peripheral devices.
• Excellent communication and customer service skills for supporting end users during migration.

Nice-to-Have Skills:

• Experience with automation tools for OS deployment.
• Knowledge of Microsoft Intune or other endpoint management solutions.
• Familiarity with enterprise security standards and compliance requirements.

Job Type & Location

This is a Contract position based out of Birmingham, AL.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Birmingham,AL.

Application Deadline

This position is anticipated to close on Nov 8, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.