Microsoft Power Platform & Dynamics 365 CRM Pipeline Lead (Level II)

Job Description

Job Description

Overview

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Responsibilities

CGS is seeking a Microsoft Power Platform & Dynamics 365 CRM Pipeline Lead (Level II) to serve as the technical lead and system owner of our Microsoft Dynamics 365 Sales environment. This role is responsible for architecting, governing, and optimizing our enterprise pipeline management framework to ensure forecasting accuracy, disciplined opportunity progression, and data integrity across the growth organization.

The position focuses primarily on Dynamics 365 Sales configuration, opportunity lifecycle management, business process flows, and CRM governance within a federal government contracting environment. While collaborating on Power Platform automation and reporting initiatives, the core mandate of this role is ensuring that CRM functions as a scalable, structured growth system aligned with CGS’s business development strategy.

Work Model: Onsite

Qualifications

• Dynamics 365 Administration & Lifecycle Management
  • Lead the configuration, maintenance, and optimization of the Dynamics 365 environment.
  • Implement and manage a structured application lifecycle management (ALM) process, including solution packaging, deployment pipelines, version control, and change management.
  • Oversee system security, environment strategy, integrations, and technical troubleshooting.
  • Conduct regular audits to ensure data quality, system performance, and compliance with governance standards.
• Power Automate Workflow Development
  • Design, build, and maintain Power Automate flows that streamline business processes and improve data consistency.
  • Establish governance standards for automation development, including documentation, monitoring, and error handling.
  • Partner with business development and capture teams to identify automation opportunities and improve operational efficiency.
• Reporting and Data Alignment
  • Ensure CRM data architecture supports accurate Power BI reporting
  • Partner with the Reporting & Analytics Analyst to validate forecasting and pipeline datasets.
  • Support data model integrity and CRM-to-report alignment
  • Provide subject matter expertise during executive pipeline reviews.
• Data Governance & Collaboration
  • Ensure compliance with data management policies, security protocols, and governance regulations.
  • Collaborate with internal stakeholders to optimize data workflows and improve system efficiency.
  • Support data integration and migration efforts across systems.
  • Provide training and documentation to ensure proper system usage and data entry accountability.

Accountable For:

• Maintaining accurate, timely, and high‑integrity CRM and pipeline data.
• Ensuring CRM data architecture enables accurate forecasting and executive reporting.
• Ensuring a robust ALM process that keeps CRM environments stable, secure, and well‑governed.
• Aligning CRM and automation activities with CGS’s growth strategy.