Wellness Operations Coordinator
- Manage incoming leads through phone, text, email, and social platforms
- Complete outbound calls and follow ups to schedule consultations and treatments
- Maintain lead trackers, consult trackers, and accurate appointment notes
- Confirm appointments, send reminders, and support schedule management
- Assist with preparing treatment rooms, device setup, and patient flow
- Provide light treatment assistance under technician or manager direction
- Capture basic content (photos and short videos) for social media needs
- Organize patient files, digital documentation, and intake processes
- Support front desk operations including check in, check out, and customer service
- Attend and assist with community wellness events as needed
- Contribute to an upbeat, professional, and organized clinic environment
- Strong communication skills and customer service mindset
- Organized, detail oriented, and able to multitask in a fast-paced setting
- Comfortable making outbound calls and supporting sales processes
- Professional, positive, and reliable
- Ability to follow protocols and work well with a team
- Experience in wellness, aesthetics, and/ or patient care are a plus
- Competitive salary
- Opportunity for growth within the clinic
- Performance based bonuses
- Complimentary or discounted wellness treatments
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