Mortgage Market Leader

Job Description

Job Description

Description:

Position Summary:

The Mortgage Market Leader is responsible for leading and growing the Bank’s mortgage lending operations within the assigned market. This role may be structured as a non-producing manager, producing manager, or origination leader, depending on the candidate’s background and market needs. The ideal candidate will drive mortgage production, manage and mentor the lending team, and ensure exceptional customer experience while maintaining compliance with all regulatory and bank lending policies. This is a great opportunity for someone presently in mid-level management aspiring to grow their career into the senior management level.

Key Responsibilities

Leadership & Management

• Lead, motivate, and develop a team of mortgage originators and support staff to achieve individual and team production goals.
• Manage daily mortgage operations within the market, including pipeline management, workflow, and overall production quality.
• Partner with executive leadership to set strategic goals for mortgage growth, market penetration, and profitability.

Business Development & Market Growth

• Build and maintain strong relationships with real estate professionals, builders, community organizations, and referral sources to generate mortgage business.
• Identify and pursue opportunities to expand the Bank’s mortgage presence within the assigned market.
• Represent the Bank at community and industry events to promote brand awareness and generate business leads.
• Develop marketing strategies and partnerships to drive loan origination volume and enhance customer engagement.

Production (if producing manager or origination leader)

• Originate residential mortgage loans in compliance with Bank and regulatory guidelines.
• Guide borrowers through the loan process from application to closing, providing exceptional service and communication.
• Maintain a strong understanding of current market conditions, mortgage products, and underwriting standards.

Operational Oversight & Compliance

• Ensure all mortgage operations and originations adhere to regulatory requirements, investor guidelines, and internal policies.
• Collaborate with underwriting, processing, and closing teams to maintain operational efficiency and service excellence.
• Monitor performance metrics, production reports, and pipeline data to identify trends and opportunities for improvement.

Coaching & Performance Management

• Provide ongoing coaching, training, and performance feedback to team members.
• Support professional development and succession planning within the mortgage department.
• Partner with HR and senior leadership on recruitment, retention, and performance management initiatives.

Any other duties and responsibilities as assigned.

Compensation & Structure

This position may be structured as:

• Non-Producing Manager: Focused on leadership, operations, and team management.
• Producing Manager: Combination of personal production and leadership responsibilities.
• Origination Leader: Primarily focused on high-level production and business development, with limited management duties.

Compensation and incentive plans will be commensurate with the role structure and experience.

Working Conditions:

• Standard office environment with moderate travel within the assigned market; occasional travel for meetings and events.
• Full-time position, Monday through Friday, with flexibility required to meet production goals, attend networking events, or accommodate customer schedules outside of normal business hours.
• Ability to represent the bank professionally at networking and community events.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Professional attire required.

Qualifications:

• Bachelor’s degree in Business, Finance, or a related field preferred; equivalent experience considered.
• Minimum of 5+ years of experience in mortgage lending, with at least 2+ years in a leadership, management, or high-volume production role; equivalent experience considered.
• Active NMLS registration or the ability to obtain an active NMLS registration with the ability to maintain SAFE Act compliance.
• Strong understanding of mortgage products, secondary market guidelines, and regulatory compliance.
• Proven track record of success in mortgage sales, operations, or team leadership.
• Excellent communication, interpersonal, and relationship management skills.
• Demonstrated ability to build high-performing teams and drive business growth.