Commercial Kitchen & HVAC/R Field Service Specialist

Job Description

Job Description

Keep Kitchens Cooking — Join Colliers as a Field Specialist

Imagine starting your day with a clear route, a well-stocked service vehicle, and the confidence that comes from best-in-class technical backup. As a Commercial Kitchen & HVAC/R Field Service Specialist, you’ll support Chick-fil-A restaurants exclusively through a top-tier service network. You’ll work independently in the field, while a strong technical and operational team equips you with the tools, resources, and training to excel.

What a Typical Day Looks Like

Morning diagnostics on a reach-in cooler. Midday calibration of a grill. Afternoon troubleshooting on a rooftop unit. Throughout the day, you’ll coordinate with manufacturers for parts and technical insights and, when needed, consult directly with the Chick-fil-A Technical Assistance Team to deliver fast, reliable fixes.

Core Responsibilities

• Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment.
• Service hot-side cooking equipment, refrigeration systems (including sealed systems), specialty foodservice equipment, and base-building HVAC systems.
• Meet Operator service requests within defined service level agreements.
• Work on equipment such as Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, and Garland Grill.
• Collaborate with manufacturers for diagnostic support and parts identification; consult the Chick-fil-A Technical Assistance Team while onsite.
• Install ordered parts precisely and professionally.
• Document work thoroughly: work orders, time entries, receipts, and truck stock inventory.
• Keep your service vehicle, tools, and parts well organized.
• Support on-call emergency response during non-standard hours.
• Follow safe work practices and accident-prevention procedures.
• Pursue continuous OEM training and certifications.
• Engage productively with partners, suppliers, and vendors supporting the service network.
• Maintain productivity levels aligned with company standards.

What You Bring

• Technical trade school training and/or hands-on field experience.
• 5+ years of relevant trade experience (or equivalent).
• Training or proven experience in one or more areas: sealed refrigeration/HVAC systems, electrical systems, mechanical systems, process controls, hot-side cooking equipment, and/or mechanical power transmission.
• Background servicing kitchen equipment, facilities, or construction systems.
• EPA Universal Certification.
• Valid state driver’s license and proof of insurance.
• Safe driving record (MVR required) and ability to safely operate company vehicles.
• Strong mechanical aptitude and diagnostic capability; ability to read schematics and diagrams.
• Proficiency with Microsoft Word, Excel, and mobile service applications.
• Clear written and verbal communication; self-starter who excels independently with a positive, service-first approach.

Travel

• 100% travel within a defined local market.
• Limited overnight travel, primarily for onboarding and training.

Physical Demands

• Work extended periods during emergencies or priority events (including overtime).
• Lift, carry, push, or pull up to 50 pounds.
• Climb ladders and stairs up to two stories (with ladder safety training). Note: Roof access ladders are provided; van loading/unloading of a large ladder is not typical.
• Frequent bending, twisting, kneeling, crouching, and crawling.
• Extended standing and walking on even and uneven surfaces.
• Frequent use of arms, wrists, and hands to operate tools and machinery.
• Comfort working indoors and outdoors in varying weather conditions.

Compensation & Benefits

Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K are available.

Proficiency Snapshot

• HVAC
• Electrical Schematics
• HVAC/R Systems
• Refrigeration Systems
• Electrical Repair
• HVAC Maintenance
• HVAC Repair
• Maintenance and Repair Skills
• Equipment Diagnostics & Troubleshooting

Compliance

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [email protected] for assistance.

Ready to Make Your Move?

Applications will be accepted on an ongoing basis.

Direct applicants only please, no agencies.