Automotive Service Advisor

Job Description

Job Description

Now Hiring: Experienced Automotive Service Advisor

Russ's Auto & Tire Service – Scottsboro, AL

Are you an experienced automotive service advisor who takes pride in delivering exceptional customer service, building trust, and keeping the shop running efficiently?

We're looking for a motivated, professional service advisor who knows the industry and wants to be part of a growing, high-performing team.

• Competitive compensation: $55,000–$85,000+ annually (base pay plus performance bonuses, depending on experience and results).
• Performance-based bonus and incentive programs.
• 40-hour work week.
• Monday–Friday schedule.
• No weekends.
• No major holidays.
• Paid vacation.
• Supportive team environment.
• Modern shop with quality equipment and software.
• Opportunity for long-term career growth.

Responsibilities:

• Greet customers and provide an outstanding service experience.
• Build estimates and explain repairs clearly and honestly.
• Recommend maintenance and repairs with integrity.
• Communicate with technicians throughout the repair process.
• Keep customers informed from check-in to vehicle delivery.
• Schedule appointments and manage workflow.
• Maintain accurate repair orders and documentation.
• Help achieve shop sales and customer satisfaction goals.

• Automotive service advisor experience required.
• Strong communication and sales skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and professional appearance.
• Organized and detail-oriented.
• Experience with Tekmetric is a plus.
• Valid driver's license.

Who We're Looking For:

We want someone who genuinely enjoys helping customers, works well with technicians, and

wants to be part of a shop that's growing every year. Integrity, accountability, and teamwork are just

as important as experience.

If you're tired of working weekends, missing holidays with your family, or working endless hours,

we'd love to talk with you.

Apply today and become part of the Russ's Auto & Tire Service team.