Financial Counselor
Job Description
Job Description
Daphne, AL: Flexicrew Technical Services (FTS) is seeking a temporary Financial Counselor for a confidential healthcare client. This position plays a key role in supporting patient financial services by assisting individuals with understanding and managing their account responsibilities.
Essential Duties:
• Review and analyze patient account data to obtain necessary information for various types of financial accounts
• Communicate with responsible parties to explain available payment options and coordinate appropriate financial arrangements
• Counsel customers on payment plans, insurance coverage, and outstanding balances
• Maintain accurate records and documentation in accordance with department policies
• Answer incoming calls promptly and provide courteous and professional support to all customer inquiries
• Support administrative and special projects to assist in the daily operations of the department
• Recommend appropriate actions for problem accounts and assist fellow counselors when needed
• High school diploma or equivalent (GED required)
• 1–2 years of experience in healthcare billing, financial counseling, or customer service preferred
• Strong interpersonal and communication skills (verbal and written)
• Ability to explain financial information in a clear, professional manner
• Proficiency in data entry and basic office software (Microsoft Word, Excel, Outlook)
• Experience handling confidential information with professionalism and discretion
• Ability to work independently and as part of a collaborative team Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer
• May involve occasional standing, walking, or lifting of office materials (up to 15 lbs)
• Must be able to effectively communicate in person and via phone Equal Opportunity Statement:
Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Company Description
Flexicrew Technical Services (FTS) was founded in 2015 to meet the growing demand for technical and professional talent. We are a WBENC Certified executive and technical search firm providing custom-tailored staffing solutions and talent acquisition to the Gulf South Region and nationwide.
Company Description
Flexicrew Technical Services (FTS) was founded in 2015 to meet the growing demand for technical and professional talent. We are a WBENC Certified executive and technical search firm providing custom-tailored staffing solutions and talent acquisition to the Gulf South Region and nationwide.
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