Collections Specialist

Job Description

Job Description

Snelling is recruiting a Collections Specialist for an innovative and rapidly growing company in the Birmingham area. This is an excellent opportunity for a driven professional who enjoys building relationships, solving problems, and contributing to the financial success of a thriving organization.

Starting Pay: $17.00-19.00/hr, with increases to come.

Hours: Monday-Friday 8:00a-5:00p

What You'll Do As A Collections Specialist:

• Contact customers regarding past-due invoices and outstanding account balances
• Build positive customer relationships while resolving payment issues professionally
• Negotiate payment arrangements and repayment plans to bring accounts current
• Monitor and manage an assigned portfolio of accounts receivable
• Maintain accurate documentation of customer communications, payment commitments, and account activity
• Research and resolve billing discrepancies or payment concerns
• Escalate complex or unresolved accounts when appropriate
• Provide regular status updates and collection reports to management
• Assist with additional accounting and finance-related projects as needed

What We're Looking For In A Collections Specialist:

• 1-2 years of experience in collections, accounts receivable, customer service.
• Strong communication and negotiation skills
• Ability to handle difficult conversations with professionalism and tact
• Excellent organizational skills and attention to detail
• Strong problem-solving abilities and a customer-focused mindset
• Experience working with CRM systems, accounting software, and Microsoft Office applications
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment

Interested and qualified candidates should submit their resume for immediate consideration. Qualified applicants will be contacted promptly to discuss next steps.

Apply today and take the next step in your finance and accounting career!

Snelling is a full-service recruiting firm, proudly serving Jefferson and Shelby Counties for over 75 years. We place candidates in temporary, temp-to-hire, and direct hire roles. Snelling is a drug-free workplace.