Area General Manager
- Foster a high-performance culture aligned with IPS values (Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit)
- Lead by example, demonstrating servant leadership to inspire and motivate the team
- Recruit, develop, and retain top talent, focusing on improving employee engagement
- Develop business strategies, annual operating plans (AOP), and tactical execution to achieve objectives. Monitor financial, sales, cost, operating, and customer service trends, making adjustments as necessary
- This position has P&L responsibility for locations assigned and is a key member of the region’s leadership team
- Drive operational excellence by leveraging the CIPS system to achieve safety, operational, profit, sales, and customer KPI goals
- Optimize resource allocation and utilization to maximize efficiency and effectiveness
- Analyze financial data to identify opportunities for improvement and cost reduction
- Implement innovative solutions and best practices to enhance service delivery and customer satisfaction
- Build and maintain strong relationships with key customers
- Proactively address customer needs and exceed expectations
- Drive continuous improvement in customer satisfaction and loyalty
- Empower and develop team members to reach their full potential
- Foster a collaborative and inclusive work environment
- Effectively communicate with all levels of the organization, including executive leadership, field personnel, and customers
- BA/BS in Engineering, Industrial Technology, Electrical, Business or related technical degree preferred
- Minimum of 7 years of experience in general management or operations in the power distribution industry highly preferred
- 5+ years of electrical testing experience or power generation services highly preferred
- Entrepreneurial self-starter with the ability to manage and prioritize projects, delegating when appropriate
- Demonstrated technical acumen to manage complex field service business with diverse customer segments and multiple product lines
- 3 years of experience managing operational improvement or efficiency projects a plus
- Strong leadership and interpersonal skills
- Proven track record in managing and leading teams
- Excellent communication and presentation skills
- Strong analytical and problem-solving skills
- Deep understanding of the industrial service industry and its challenges
- Proficiency in financial analysis and budgeting
- Ability to adapt to change and drive innovation
- A passion for continuous improvement and operational excellence
- Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
- Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
- Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
- Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
- Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
- Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
- And more!
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