Customer Service/ Accounting Assistant

Job Description

Job Description

Job Title: Accounting Representative/ Customer Service Representative

Date Posted: 4/14/26

Location: 200 Dexter Avenue, Montgomery, AL 36104
Job Type: Contract Full-Time

Immediate W2 contract position available in Montgomery, AL.
Estimated Duration: 3 years

The individual in this position will support the Customer Accounting and Customer Service operations within the Business Office. This role will also provide assistance to the Call Center Department as needed to ensure efficient and effective customer service delivery.

Essential Duties and Responsibilities

• Maintain and promote a safe and professional working environment.
• Provide support to front-line customer service representatives.
• Assist with daily cash handling, balancing, and reconciliation processes.
• Support front-line staff in managing and resolving customer inquiries and complaints.
• Assist with kiosk and payment transactions.

Education and Experience Requirements

• Minimum of three (3) years of customer service experience required.
• High school diploma or equivalent required.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong typing and data entry skills.
• Bilingual candidates are highly encouraged to apply.

Knowledge, Skills, and Abilities

• Strong customer focus and interpersonal communication skills.
• Proven accuracy and accountability in cash handling.
• Solid computer literacy and ability to learn new systems.
• Effective verbal and written communication skills.
• Fluency in Spanish is highly preferred.

Behavioral Competencies

• Demonstrated ability to build and maintain effective working relationships.
• Positive, team-oriented attitude with a focus on customer satisfaction.
• Strong problem-solving skills and initiative to take appropriate action.
• Availability required between 8:00 a.m. and 5:00 p.m.

Company Description

We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.

Company Description

We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.