Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Our agency opened in 2014 and is a close-knit team of five focused on delivering strong results and supporting one another. Before becoming a State Farm agent, I worked in finance and sales, which helped build a strong foundation in both customer relationships and business growth. For our team, we offer two weeks of PTO, a 401(k), health benefits, and reimbursement for licensing costs to support your professional growth. Our office culture is focused on accountability, consistency, and results. Were looking for someone who is reliable, self-motivated, and driven - someone who takes ownership of their work and is committed to growing and succeeding as part of a team. ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Reilly Chunn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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