Customer Service Representative
Job Description
Job Description
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Helena, Alabama
Hendrix & Smyth Insurance (Allstate) is growing, and were looking for a Customer Service Representative to join our team!
If youre organized, people-focused, and enjoy working in a collaborative environment while helping clients protect what matters most, this could be a great fit.
What we offer:
Competitive pay
Health, dental, and vision insurance
Retirement plan with 3% employer match
Paid time off & paid holidays
MondayFriday schedule (no weekends)
Opportunities for growth & advancement
Supportive, team-oriented work environment
What you will do:
Service existing clients with policy changes, questions, and updates
Assist with billing inquiries, endorsements, and renewals
Provide excellent customer service via phone, email, and in person
Work closely with sales and service team members to support clients
Help maintain accurate client records and follow agency workflows
What were looking for:
Alabama Personal Lines insurance license (we will help you obtain)
Strong communication and organizational skills
Customer-first mindset
Team player who thrives in a fast-paced, supportive office
Insurance or customer service experience preferred
Interested?
Send us a message or email Taylor at [email protected]
Wed love to meet you!
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