HVAC Apprentice- Residential Service

Are you looking for a job you can call a career? Want to work for a company that cares about you both professionally and personally?

Since 1908, our family-owned business has earned a reputation for quality work and unmatched customer focus. We are looking for a Residential HVAC Service Apprentice with integrity and professionalism to join our team.

The HVAC Service apprenticeship is a 6-month training program that will lead you to success in HVAC. You will work alongside a mentor who will guide you through hands-on training. During your ride-along, you will get a real feel for the job by observing our technicians in action and experiencing the wonderful company culture. Upon completion of the apprenticeship, the apprentice will have the opportunity to promote to a technician.

Who You are:

• You have great communication skills and strong customer service skills.
• You work well with a team.
• You have excellent work ethic and leadership skills.

What You will be responsible for:

• Troubleshoot, maintain and repair heating, ventilation, and cooling units for residential customers under the direct supervision of the lead technician.
• Assist the lead technician with diagnosing and repairing the mechanical and electrical components of these systems.
• Learn how to properly advise homeowners on the status of their HVAC system and provide options for necessary modifications or repairs.
• Travel to job sites within the service area and maintain communication with dispatchers and management to ensure schedule is maintained, work orders are completed, and delays are properly relayed to the customer.
• Complete invoices and obtain customer authorization/signatures for the financial decision at the beginning and end of the job.
• Provide excellent customer service and take proper measures to protect the customers home while performing work.
• Participate in company provided training opportunities on latest industry technologies and customer service

Who We are:

• We believe in Doing the Right Thing
• We believe in Service Excellence
• We believe in Mutual Respect
• We believe in Delivering Happiness
• We believe in Safety
• We believe in Continuous
• Improvement and Dedication

Perks:

• Competitive Wages
• 401K Benefits with match program
• Paid Holidays
• Paid Time Off
• Health Insurance Plan for team members and their families
• Life Insurance
• Long-term and short-term disability
• Vision Insurance
• Dental Insurance
• Incentive Programs
• Marketplace Chaplains
• On staff National Certified Counselor
• Opportunity for professional growth and development
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account

Qualifications and Skills:

• Must be able to join the on-call rotation once promoted to “Technician”.
• Must attend at least 1 soft skills training class (provided by Dixie).
• Must be able to able to pass all technical competencies within 6 months of hire.
• Must learn and become proficient in using ServiceTitan software within 6 months.
• Must have great communication and be able to explain HVAC issues and solutions to customers.
• Must learn how to effectively utilize the HVAC Flip process within 6 months.
• Must obtain EPA Certification within 6 months of hire.
• Must obtain NATE Certification within 6 months of hire.
• You must be able to lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work fromheights, work in small spaces.
• Ability to pass a drug test, physical fitness test, motor vehicle record check, and background check.
• Valid driver’s license required.
• Authorized to work in the United States.
• Passion for helping others.
• Present a professional, positive, and helpful attitude at all times.

Dixie is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Dixie will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.

Since 1908 to Today
From the start, Dixie played an important role in the city. Teddy Roosevelt was president and for the first time, a ball was dropped in Times Square to celebrate New Year’s. The year was 1908 when Dixie opened its doors in Montgomery and began its long history in the community. It was a mere 20 years after a new kind of power began lighting up the city. A young man named Peter W. Crump saw electricity’s exciting potential and proceeded to form Montgomery’s first electrical contracting company.
Dixie maintained Montgomery’s trolley system, the first electricity-powered streetcar system in the U.S. It installed wiring and performed electrical maintenance and repairs in homes and businesses around town. As the town grew and prospered over the next 10 decades, so did Crump’s company. Current presidents John & Noble Yelverton are proud of the history Dixie represents, and they conduct business with the same pride and tradition of service that their grandfather, J. Noble Crump adhered to for six decades. Serving as Vice President is Rodney King and former Vice President is Jimmy Jehle. As Dixie’s skilled electricians did their work in Central Alabama, we were often asked who we would recommend for plumbing, air conditioning, and heating services. It became clear to us there was a need for a high-quality, reliable, and fair-minded company to fill the demand. As a result, Dixie
Electric and Plumbing was born in 2012, followed by Dixie Electric, Plumbing, and Air in
2014.
Choose Dixie, and we will invest in you in return for your commitment to us. The
investment includes competitive pay and benefits with continued training and an opportunity for advancement. Dixie’s philosophy is we can teach you how to do the job right. But we can’t teach you how to be a quality person. The Dixie family must have the integrity and professionalism our clients deserve. We have been serving Central Alabama for more than a century. We need highly motivated and service-
oriented people who will work to maintain and build our legacy. If you fit that description, then we are looking for you!