Field Service Technician (underground miner)

Job Description

Job Description

JOB SUMMARY

Performs technical and maintenance services at customer locations. Installs, repairs or coordinates repair of worn or defective machinery and equipment. Provides ongoing technical support to customers on operational or maintenance aspects of equipment.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Install, adjust, maintain, and repair components as assigned in a safe manner following all safety rules initiated by Swanson Industries, Mine Safety and Health Administration (MSHA) and the Customer.
• Assist in the initial installation and routine relocation (longwall moves) of the controls systems. Includes connecting control units, electrical cables, power supplies, and other supporting electro-hydraulic hardware. Also includes configuring and programming of the system parameters according to the face layout.
• Perform routine maintenance of the control system and Kamat service pump systems. Also includes PR visits to appropriate mine personnel which include longwall coordinators, foremen, maintenance, purchasing, and shipping/receiving.
• Perform weekly repairs on electro-hydraulic units from mines.
• Reads and interprets equipment manuals to perform required maintenance and service. Diagnoses technical and system failures using established procedures.
• Maintain accurate service and maintenance records. Documents all inspection, maintenance and repair work as required.
• Maintain accurate time distribution and records for service calls.
• Maintain communications with appropriate mine management and personnel.
• Perform basic tasks as assigned with minimal assistance.
• Maintain and be responsible for any assigned parts inventory.
• Maintain MSHA yearly Part 48 training for both underground and surface work.
• Enhances professional growth and development through participation in educational programs, current literature, meetings, workshops, etc.
• Perform related duties as assigned.
• Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

• Must have a high school diploma.
• Must have minimum of five (5) years of mechanical, hydraulic, and electrical experience.
• Advanced problem-solving skills.
• Performs work under minimal supervision.
• Ability to work as part of a team.
• Ability to travel to and from assigned customer sites.
• Possess a valid Driver’s License and acceptable Motor Vehicle Record
• Ability to effectively communicate with internal and external customers.
• Proven ability to meet deadlines and follow directions.
• Moderate computer skills, including Microsoft Excel, Word, and basic drawing reading skills.

PHYSICAL REQUIREMENTS:

• Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Must be able to lift and carry up to 50 lbs.
• Frequent walking and/or standing is required.
• Frequent bending, pushing/pulling, lifting/carrying of parts.
• Ability to work safely and adhere to the Swanson Safety System in daily job duties.

Swanson started with a commitment to providing industrial hard chrome plating services to the hydraulic cylinder manufacturing industry. Today, Swanson Industries provides a vast array of products and services for several industries, including fluid power, mining, off-highway, and steel. Swanson has become an industry leader in providing certified products and unmatched technical expertise that ranges from designing and manufacturing new products, remanufacturing and repairing components, engineering, design, and research and development.

Company Description

Swanson started with a commitment to providing industrial hard chrome plating services to the hydraulic cylinder manufacturing industry. Today, Swanson Industries provides a vast array of products and services for several industries, including fluid power, mining, off-highway, and steel. Swanson has become an industry leader in providing certified products and unmatched technical expertise that ranges from designing and manufacturing new products, remanufacturing and repairing components, engineering, design, and research and development.