Rental Counter Agent
Position Description:
- Assist in the processing and distribution of Account Payable.
- Answer incoming phone calls and visitors to the Idealease location.
- Assist Idealease Rental Manager in the following areas: check in/check-out of equipment and fuel and see that they are cleaned, vehicle files, customer files, daily yard checks, current status of all rental vehicles, communicating with Service Department, and knowledgeable of current customer’s rental rates.
- Collection of actual miles for billing monthly contract vehicles.
- Follow the policies and procedures for Accounts Payable, ensuring all payables are coded properly.
- Assist in all the Rental billing.
- Communicate with the Service Department for Accounts Payable, Inventories and Purchase Orders.
- Maintain and monitor all customer insurance certificates for correct language and current dates of coverage.
- Provide assistance for the Idealease Rental Manager in areas such as Accounts Receivable, miscellaneous billing, and fuel reconciliation.
- Communicate and cooperate with all departments.
- Handle all employee, vendor and customer issues in a professional and courteous manner.
- Complete assigned tasks within allotted time frame.
- Display an aptitude to learn and advance.
- Promote an atmosphere of cooperation, teamwork and goodwill with fellow employees.
- Display honesty in all company related dealings.
- Display an earnest desire to perform assigned tasks efficiently and accurately.
- Willingly assist other departments that require help in workload as directed by the Idealease Rental Manager or Idealease General Manager.
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