Principal Technical Program Manager

**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking a strategic results driven Pricipal Technical Program Manager to lead the planning execution and delivery of complex cross-functional programs across the Product Technology organization. This role is responsible for aligning program objectives with organizational goals managing program teams and ensuring successful outcomes across multiple initiatives using PM best practices processes and policies to ensure alignment with corporate strategy and goals. This individual must have networking experience within an engineering, technology, and/or product team. **Location** This is a remote opportunity open to candidates located anywhere in the U.S. **The Main Responsibilities** + Lead the end-to-end lifecycle of large/complex/cross-functional strategic programs and technical initiatives, workflow management and investment optimization functions from strategic planning through execution and delivery. + Define and track performance metrics to support the Service Level Agreements (SLAs) with business stakeholders + Develop and maintain program roadmaps, timelines, budgets, and risk mitigation plans. + Lead business-planning efforts and build governance frameworks to support effective communications of project updates, changes and dependencies + Implement best practices in program governance, change management, and stakeholder engagement. Monitor and report on program performance, using data to drive continuous improvement. + Foster a culture of accountability, innovation, and operational excellence. + Establish budget control guidelines and processes, and work with finance teams, delivery organizations and project managers to prepare accurate capital budgets, operating expense budgets and forecasts + Report on programs including program risks, performance status and resolution plans to senior management and the customer. + Plan and execute programs to strict deadlines and within the program budget to include acquiring and managing resources and coordinating the efforts of team members and third-party contractors or consultants to deliver programs according to plan. + Contribute to the development of the strategic business plan and work effectively within the team to achieve planned goals/objectives. **What We Look For in a Candidate** + Bachelor's degree or equivalent education and relevant experience, MS preferred + 10+ years of related experience including leadership experience, managing and/or directing a complex, dynamic technology workforce, including offshoring and outsourcing of work/resources + Experience leading others in a large, highly complex and ever-changing organization. + High level of comfort managing competing priorities, crystallizing ideas and thoughts into plans and activities, handling ambiguity constructively, and rationalizing on strategic and managerial levels. + Able to build relationships with business and technology partners to influence and collaborate across the organization, strengthen the role of technology, implement initiatives and plans, and deliver projects on time and on budget. + Demonstrate a sense of urgency, accountability and holds same standards for the department. + High achiever, results-oriented, and decisive hands-on manager with strong project management in a technology environment and business acumen. + PMP/PMI and/or Lean Six Sigma Certification + Experience managing programs implemented internationally is a plus **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. \#LI-Remote \#LI-KG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits ( + Bonus Structure Requisition #: 340428 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 11/19/2025