Financial Aid Specialist I
- Under the direction of the Director of Financial Aid, support prospective and continuing students by reviewing and evaluating financial aid eligibility based on institutional, state, and federal regulations.
- Provide efficient and timely delivery of accurate information, services, and funding concerning the financial aid scope of practice.
- Assist in compiling information for federal, state, and institutional financial aid reports.
- Collects, analyzes, evaluates, and verifies financial aid data and documents submitted by students.
- Enter student financial aid tracking data into the Student Information System (SIS), Federal Department of Education’s online computer systems, and other aid management systems as required.
- Provide guidance and support to students in navigating the FAFSA application process, including researching, preparing application materials, applying, and the next steps that follow submission.
- Performs need analysis, calculations, and corrections through the Department of Education website and SIS systems.
- Maintain accurate records of verification and corrections, financial aid awards, and disbursements.
- Coordinate with a variety of campus partners to ensure seamless communication and collaboration regarding financial aid-related matters.
- Participate in workshops to educate students about financial aid, financial literacy, and responsible financial planning.
- Stay informed about changes in financial aid policies, regulations, and best practices in the field of higher education.
- Perform other duties as assigned by the Director of Financial Aid/Grants or other senior administrators.
- Bachelor's degree required
- Clerical experience.
- Higher Ed experience
- Demonstrate excellent communication, interpersonal, and leadership skills
- Strong problem-solving skills
- Ability to work independently with little direction
- Proficient organizational skills
- Advanced experience in the use of Microsoft Word, Microsoft Excel, and Google Suite products
- Excellent customer service skills
- Ability to handle sensitive data and information confidentially
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