Customer Service Travel Agent

Hellosunshinetravels
Tuscaloosa, AL

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.

What You’ll Do:

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries

  • Provide clear, friendly communication via phone, email, and social platforms

  • Research destinations, pricing, promotions, and travel requirements

  • Manage bookings, changes, cancellations, and travel documentation

  • Resolve client concerns with professionalism and care

  • Build long-term relationships that turn travelers into repeat clients

What We’re Looking For:

  • Strong customer service and communication skills

  • Organized, self-motivated, and comfortable working independently

  • Passion for travel and helping others

  • Ability to multitask and pay attention to details

  • Sales or hospitality experience is a plus (but not required)

  • Willingness to learn and stay updated on travel trends

Why Join Us:

  • Flexible, remote opportunity

  • Ongoing training and mentorship

  • Growth potential within the travel industry

  • A supportive, positive team culture

  • The chance to help people make lifelong memories

If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.

Posted 2026-02-14

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