Retail Sales Associate

Job Description

Job Description

Overview

At Fleet Feet, we are more than just a running store; we are a hub for our local running and walking community. We believe in providing personalized experiences, expert advice, and the perfect gear to help every individual, from seasoned marathoners to those taking their very first steps, find their stride. We are the ones standing under the lamppost cheering everyone on, and as an Outfitter, you will play a pivotal role in helping our guests and cheering them on. This is more than a job—it is an opportunity to inspire, empower, and equip people to cross their next finish line, no matter where it may be.

We’re looking for someone who embodies the principles of extreme ownership , taking full responsibility for every guest interaction and every outcome, whether big or small. You will need the ability to thrive as part of a team, embracing the idea that success is a shared victory. When faced with challenges, you will choose positivity and approach solutions with a mindset of growth and possibility.

Responsibilities

What You’ll Do:

• Engage with Purpose : Provide an exceptional level of hospitality that surprises and delights every guest, leaving a lasting impression that only we can deliver.
• Listen & Advise : Build meaningful relationships by understanding each guest’s unique needs, recommending personalized gear and products to help them achieve their goals.
• Be the Expert : Continuously learn about our products, fitting techniques, and the science behind movement, becoming a trusted resource for guests and peers.
• Own the Moment : Take responsibility for delivering results, whether it’s creating a memorable experience for a customer, solving a challenge, or supporting team initiatives.
• Foster Community : Collaborate with guests, vendors, and teammates to build a culture of connection, support, and shared success.

What We’re Looking For:

• A passionate learner with a drive to constantly improve and grow.
• A team player who thrives in a collaborative environment and understands that the best outcomes happen together.
• Someone who embraces accountability , takes ownership of their role, and consistently does the right thing—even when no one is watching.
• A problem-solver with a positive attitude who can navigate challenges with creativity and optimism.
• A hospitality expert who enjoys connecting with people and takes pride in delivering an unmatched customer experience.

Qualifications

• Requirements:

  • Availability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Experience in a guest-facing sales environment (preferred but not required).
  • Strong communication skills with a professional and engaging demeanor.
  • Self-motivated, detail-oriented, and adaptable.

  At Fleet Feet Tuscaloosa, we know movement changes everything—and we’re on a mission to make a difference for every guest, every day. If you’re ready to take ownership of your success, inspire others, and join a team where positivity and passion are a way of life, we’d love to meet you.

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.