HVAC Department Manager

Job Description

Job Description

Description:

We are hiring an HVAC Manager!

Standard Heating & Air Conditioning has been serving Birmingham and the surrounding communities for decades with expert HVAC and plumbing services. Known for our customer-first approach and exceptional workmanship, we are seeking a proven HVAC Service Manager to lead our residential service department to new heights.

Position Overview:
We are looking for an experienced and results-driven HVAC Service Manager to oversee all aspects of our service operations. This role is responsible for achieving departmental KPIs, managing P&L, developing and executing budgets, and leading a team of skilled technicians to deliver outstanding customer service.

What You’ll Do:

• Lead, coach, and mentor the HVAC service team to ensure high performance and professional growth
  
• Manage daily operations of the residential HVAC service department
  
• Oversee P&L, budgeting, and financial performance to meet company goals
  
• Track and achieve departmental KPIs including revenue, profitability, and customer satisfaction
  
• Monitor scheduling and dispatching to ensure efficiency and timely service delivery
  
• Maintain high quality and safety standards across all jobs
  
• Implement process improvements to increase productivity and profitability
  
• Handle escalated customer concerns and ensure a positive resolution
  
• Work closely with other departments to ensure seamless customer experience
  

What We’re Looking For:

• Proven leadership experience in residential HVAC service management
  
• Strong understanding of P&L management, budgeting, and KPI achievement
  
• Demonstrated ability to motivate and lead technicians and office staff
  
• Excellent problem-solving, communication, and organizational skills
  
• In-depth knowledge of HVAC systems, service operations, and industry best practices
  
• Commitment to delivering an exceptional customer experience
  
• Valid driver’s license and clean driving record
  

Benefits:

• $100,000+ annual salary plus performance bonuses paid out quarterly
  
• Medical, dental, and vision insurance
  
• Paid time off and holidays
  
• Retirement plan with company match
  
• Ongoing training and professional development opportunities
  

If you’re a proven HVAC leader ready to take ownership of a growing service department, we’d love to hear from you.