Microsoft D365 ERP Technical Solution Architect - Senior Manager Save for Later Remove job

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

The Opportunity
As part of the Microsoft Dynamics team you are going to work with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. As a Senior Manager you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. You are also going to be responsible for leading technical design sessions, designing and documenting technical solutions that are aligned with the client's business objectives.

Responsibilities
- Work with Dynamics 365 CE or F&O teams
- Lead technical design sessions
- Design and document technical solutions
- Supervise and mentor team members
- Manage client service accounts and engagement workstreams
- Confirm alignment with client business objectives
- Collaborate with developers, testers, and PMO
- Deliver top-quality implementations

What You Must Have
- Bachelor's Degree
- 10 years of experience
- Microsoft Dynamics 365 CRM or ERP
- Demonstrates broad ability to work with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation.

What Sets You Apart
- ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module
- CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011)
- Broad knowledge of Microsoft D365 F&O / CE
- Advising on complex MS Dynamics 365 business cases
- Leading technical design sessions
- Translating business/technical requirements into solutions
- Leading and delivering through the lifecycle of a Dynamics 365 solution
- Customizing and implementing Microsoft Dynamics 365
- Designing and integrating business processes and data flows

Basic Qualifications

Minimum Degree Required (BQ)

Bachelor's Degree

Minimum Year(s) of Experience (BQ)

10 year(s)

Certification(s) Required (BQ)

Microsoft Dynamics 365 CRM or ERP

Required Knowledge/Skills (BQ)

Demonstrates proven experience with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation.

Preferred Qualifications

Certification(s) Preferred

ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module CRM: D365 Sales, Marketing, Service Dynamics CRM (D365/2013/2011)

Preferred Knowledge/Skills

Demonstrates extensive-level abilities and success as a Technical Solutions Architect addressing client needs and leading efforts in consulting, designing, and implementing Microsoft Dynamics applications based solutions including:
- Demonstrating extensive knowledge of Microsoft D365 F&O / CE (Azure, Power Platform, Infrastructure & environment, Licensing, D365 Extensions, Integrations, Data migrations, Reports, Security, Configuration, Performance Testing, and Administration);
- Advising on complex MS Dynamics 365 business cases and proposing solutions based on Microsoft Dynamics 365, 3rd party solutions / ISVs, and customizations;
- Working closely with Functional Solution Architects, PMO and client IT teams to architect technology solutions to meet client needs;
- Leading technical design sessions, designing and documenting technical solutions (e.g., TDD) that are aligned with the client's business objectives;
- Translating business/technical requirements into well-architected solutions that leverage the Microsoft D365 platform;
- Leading and delivering through the lifecycle of a Dynamics 365 solution implementation through the Assessing, Designing, Developing, Deploying and Operationalizing stages with onshore and offshore teams;
- Providing industry leading practices and guidance through each of the stages to reduce cost and deliver a highly efficient and performing solution;
- Identifying creative workarounds to meet requirements with or without the development of custom code;
- Customizing and implementing Microsoft Dynamics 365, migrating data from external systems, conducting and supporting solution testing, assisting with functional, system and user acceptance testing, and conducting and supporting user and administrator training;
- Designing and integrating business processes and data flows between D365 applications and other applications, such as back office/ERP/Office 365/other Line of Business applications;
- Managing and supporting where needed for data migrations including determining the appropriate software to achieve objectives, providing detailed plans, and providing direction for setting up the extraction, transformation and load;
- Assisting sales and presales teams to prepare proposals, participate in client presentations and support business development and the sale of professional services when necessary; and,
- Working with Microsoft FastTrack team.Demonstrates extensive abilities and/or a proven record of success as a team leader by:
- Supervising teams to create an atmosphere of trust;
- Seeking diverse views to encourage improvement and innovation;
- Answering questions and providing direction to less-experienced staff; and,
- Coaching staff including providing timely meaningful written and verbal feedback.

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: