DCS Advanced Field Service Engineer - Pascagoula, MS
Job Description
Job Description
Job Description
As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, supporting service project delivery, and ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture. Responsibilities Key Responsibilities
- Perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell distributed control systems (EXPERION PKS, TPS/TDC3000).
- Troubleshoot and resolve complex technical issues for customers Honeywell Experion System (EPKS/TPS)
- Provide advanced technical support and expertise for Honeywell Distributed Control Systems (DCS) Hardware
- Collaborate with cross-functional teams for successful solution implementation to Honeywell Customers.
- Assist Sales during sales pursuits and be the face of Honeywell to end-users.
- Perform daily and periodic inspections, maintenance, and upgrades the customers Experion Systems.
- Actively interface with customers at all levels. Ensures customer satisfaction through oral, written communication and on time reporting.
- Stay updated with industry trends and implement recommendations based on latest technology improvements from Industry and Honeywell.
- 5 or more years of related Field Service Engineering work experience.
- Valid Driver's License
- Experion PKS hardware & software, in addition to TDC2/3000, FTE, TPS, LCN, UCN, Hiway, various system architecture, operations, and Process Controls.
- Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems.
- Capable of writing, reviewing, and/or editing various types of technical reports
- Able to conduct formal meetings with customer management personnel.
- Willing to develop extensive product knowledge in formal and on-the-job training environments, working with the latest Honeywell technology.
THE BUSINESS UNIT Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets. BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 5/14/2025. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
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