Receptionist - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
- Signing bonus
As a Customer Care Representative at Quin Hampton Insurance Agency, you will be an essential part of our dedicated customer service team, committed to providing outstanding support to our clients. In this role, you will interact with customers through multiple communication channels to answer inquiries, resolve issues, and share information about our insurance products and services. We are looking for an empathetic and detail-oriented individual with excellent communication skills and a sincere passion for helping others RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining thorough and accurate records of customers interactions and transactions.
- Respond promptly and professionally to customer inquiries via phone, email, and in-person, demonstrating a genuine heart to serve.
- Provide accurate and comprehensive information about insurance products, coverage options, and claims processes.
- Proactively identify customer needs and provide tailored solutions that enhance their experience.
- Assist customers in completing applications and processing claims, ensuring they feel supported throughout the process.
- Follow up with customers to ensure their questions are answered and concerns are addressed, fostering lasting relationships.
- Collaborate with team members to continuously improve customer service processes and enhance service quality.
- High school diploma or equivalent; associate or bachelors degree preferred.
- Previous experience in customer service, particularly in the insurance industry, is a plus.
- Strong communication skills, both verbal and written, with a friendly and empathetic demeanor.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in using computer systems, CRM software, and Microsoft Office Suite.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- A genuine passion for helping others and a commitment to delivering outstanding customer service.
- Property & Casualty and Life & Health licenses preferred.
- Candidates with active licenses will be given priority, but we are willing to support candidates who are in the process of obtaining these licenses.
Recommended Jobs
Hospitalist | Full Time Perm | Newton, AL Great Benefits
Job Description Job Description Position: Hospitalist Location: Newton, Alabama Schedule Options: Full-Time We are currently seeking a Board Certified or Board Eligible Internal Medicin…
Resort Shuttle Driver (CDL with Passenger Endorsement Required)
Job Description Job Description Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beaut…
Student Data and Office Assistant
Student Data and Office Assistant Location Montevallo, AL : Department GEAR UP Rate of Pay $8.50 hourly FLSA Non-Exempt Estimated Number of Hours Per Week 10 - 20 Employment Status Part Time …
3rd shift attendant weekends Part-time
Job Description Job Description Our 3rd shift attendants are responsible for the security of the building, cleaning, gathering the trash, and handling any emergencies that may arise during the sh…
Commercial Insurance Account Manager (9965)
Job Description Job Description About the Role The Commercial Insurance Account Manager job openings are with a Top 100 Independent Insurance brokerage. Working on high performing teams, bot…
Customer Service Representative
Why Join Our Team? Do you want to be part of a team that is making a positive difference in lives across the globe? Do you want to be part of a culture where you are recognized, respected, and reward…
Drivers looking for a job that fits your life, We would like to help you
Job Description Job Description CDL-A DRIVERS: FIND YOUR FOREVER TRUCKING JOB $60,000 - $120,000+ | COMPANY, LEASE, AND OWNER OPERATOR POSITIONS Are you looking for a driving job that fits y…
PAC3 Winding Operator
PAC3 Winding Operator Date: Jun 11, 2025 Location:Tallassee, AL, US Company: GKN Aerospace Careers Job Summary The PAC 3 Winding Operator is responsible for the accurate …
Electrical Maintenance Technician
Job Description Job Description Job Title: Electrical Maintenance Technician Job Description We are seeking dedicated Electrical Maintenance Technicians to join our team and support specific …
Prep Cook - full-time, part-time and seasonal positions
Receives deliveries and stores food in refrigerators and freezers. Rotates stock in containers to maintain freshness. Cleans food preparation areas and removes garbage from the kitchen. Makes…