Customer Service / Accounts Receivable Assistant
We are looking for a detail-oriented and customer-focused Accounts Receivable Assistant to join a local Credit Department. In this role, you’ll support Credit Analysts, assist customers with account questions, and help manage Cash Before Delivery (CBD) accounts.
If you enjoy working in a fast-paced environment, multitasking, and helping customers, this could be a great fit!
- Answer incoming calls and assist customers with account questions (billing, payments, statements, etc.)
- Support Credit Analysts with administrative tasks and documentation
- Set up new customer accounts and maintain accurate records
- Assist with collections on past-due accounts
- Process payments, including credit card transactions
- Handle order processing for Cash Before Delivery (CBD) accounts
- Research and resolve account discrepancies
- Communicate professionally with customers and internal teams
- Help gather credit and trade references
Requirements
- High school diploma or equivalent
- Strong customer service and communication skills
- Ability to multitask and stay organized in a fast-paced setting
- Basic computer skills (Microsoft Word, Excel, Outlook)
- Attention to detail and accuracy
- Ability to remain professional in challenging customer situations
⭐ Preferred (Not Required)
- Previous experience in customer service, accounts receivable, or credit/collections
- Experience handling high call volumes
Benefits
? Benefits
- 401(k) + company match
- Health, dental, and vision insurance
- Life insurance
- Paid time off
? Why Join Us?
- Stable, full-time position
- Team-oriented work environment
- Opportunity to grow your skills in finance and customer service
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