Desktop Support Technician_McIntosh
Job Description
Job Description
Red Knight Solutions is currently seeking a Desktop Support Specialist in McIntosh, AL
This is a long-term potential CTH opportunity. The pay will be $18.00(W2) . The conversion is typically around 6 months.
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.
Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers., if this is you, then keep reading and apply!
Desktop Support Responsibilities :
- Provide support to client identified VIPs
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
- Maintain all required OEM Certifications as directed by Management
- 3+ years experience relevant software and hardware systems
- Understanding of ITIL methodologies
- A+ certification is desired
Powered by JazzHR
DXpfrpsnSH
Recommended Jobs
Analyst, Business Development, Residential Revenue
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to ge…
Clinical Laboratory Technician - Blood Bank
Are you an experienced Clinical Lab Professional? Are you looking to embark on a new challenge in your career, or start your career in Clinical Lab Science? If so, Labcorp wants to speak with you abou…
Service Engineer
Job Description Job Description Salary: $28-38 DOE Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a le…
Scale Clerk
Job Description Job Description Are you ready to weigh in on an exciting opportunity in the scrap metal industry? Harmon Scrap Metal in Athens, AL is seeking a skilled Scale Clerk to join our…
Commercial Sales Specialist
Why Choose Waynes? Waynes is more than a pest control and lawn care company—we’re a values-driven, performance-focused team on a mission to set the gold standard in service. With operations across…
Japanese Portuguese Language teacher- ID: 1057086
Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns and cities across the world. Students are either in-company …
Principal/Sr Principal Software Engineer (AHT)
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time **Description** At Northrop Grumman, our employees have incredible opportunities to work o…
PCI Compliance Program Manager
**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texa…
Sales Consultant
C. A. Russell Ford is seeking a driven, customer-focused Sales Consultant to join our growing team. This position is ideal for someone who thrives in a fast-paced, performance-oriented environment and…
Automotive Technician - Edwards Honda
Job Description Job Description EDWARDS HONDA NOW HIRING: Experienced Automotive Technicians (ONLY APPLY IF YOU HAVE PRIOR EXPERIENCE AS AN AUTOMOTIVE TECHNICIAN IN A SHOP AS AN EMPLOY…