Senior Manager, Compliance & Reporting
- As a senior member of R&C, leads the development, execution, management, oversight, and enhancement of records and contracts compliance projects and processes, in support of the overall R&C mission and in alignment with Firm objectives. Instrumental in embedding records and contracts compliance into firm culture: executes a roadmap for future compliance efforts and is actively engaged in integrated, cohesive decision-making across records and contracts programs.
- Implements and evaluates the effectiveness of innovative records and contracts compliance and reporting projects that provide business analytics and intelligence, supporting cross-functional transformation goals. Provides reports, presentations, and analytics to inform decision-making and enable effective communications with senior leaders.
- Leads the compliance and reporting team within Records & Contracts (across US and India) in the planning, execution, and enhancement of compliance and reporting programs. Champions a vision for and oversees delivery of meaningful and actionable reporting that is visible to the highest levels of firm leadership and leads to identification and implementation of process improvements.
- Collaborates with internal and go-to-market Deloitte teams on cross-functional solutions, including generative AI solutions, that support enterprise-wide decision-making, program development (functional and technical), and enhancements to deliver insights that address business, regulatory and legal challenges. Leverages analytics, AI and reporting to drive growth and efficiencies within key records processes critical to compliance with regulatory and policy requirements.
- Engages with key cross-functional stakeholders (Risk, OGC, Technology, business stakeholders, Enabling Areas, and functional leadership) as a trusted business advisor, understanding their needs and leveraging these relationships to present innovative solutions and demonstrate the "art of the possible" leading to cultural and behavioral transformation.
- Promotes awareness of emerging and current business trends, operating conditions, and internal processes and initiatives that may impact records and contracts compliance programs. Designs and implements innovative processes and procedures and adapts approaches to increase efficiency, improve organization, and enhance services provided.
- Assists in the development and execution of records and contracts management strategies and programs of extensive scope, extraordinary complexity, and Firm-wide impact. Includes responsibility for multi-year and multi-faceted projects including resources, schedule, risk mitigation, contingency planning, compliance with regulations and standards, as well as business continuity.
- Ensure adherence to records and contracts management policies, confidentiality, privacy, and information security standards. Maintain documentation and support audits or reviews as needed.
- Knowledge of information, records, and contracts management principles, including related processes, policies, system design, applications, and functional operations. Strong understanding of governance, risk, and compliance related to information, records, and contracts management.
- Demonstrated advanced skills in Microsoft PowerPoint and Excel and experience using other Microsoft tools (e.g., Power platform, Teams, SharePoint) to streamline processes and enhance productivity. Strong understanding of databases and querying data using SQL or similar tools.
- Advanced program and project management skills, with experience planning and executing large, complex, multi-functional, and multi-year transformations. Proven ability to drive high-impact change initiatives, manage multiple priorities, and keep teams focused on key milestones and results.
- Excellent team leadership and coaching skills, with a proven ability to build positive relationships and collaborate effectively with virtual, global, and cross-functional teams.
- Ability to interact and work productively with business and enabling areas leadership and other stakeholders across all levels of Deloitte to make recommendations and resolve issues.
- Demonstrated ability to correlate business objectives with records and/or contracts management solutions/projects, resulting in high-quality records and/or contracts management solutions to related business problems.
- Superior organization, consultative, communication (written and verbal), negotiating, persuasion/influencing, consensus building, time management and presentation skills.
- Bachelor's degree.
- Minimum of 7 years of relevant experience.
- Limited sponsorship may be available.
- Ability to travel 10-15%, on average, based on the work you do and the clients and industries/sectors you serve.
- Experience with compliance technology solutions, reporting, or analytics.
- Professional certifications such as Certified Records Manager (CRM), Project Management Professional (PMP), or Contract Management-related certification.
- Exposure to AI, machine learning, or natural language processing is a plus.
- Experience navigating change and exerting influence within a partnership environment.
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