Leasing Consultant

Job Description

Job Description

Description:

2025 NAA Top Employer

Kennesaw, GA | March 17, 2025 – The National Apartment Association (NAA) has honored Henssler Property Management with a 2025 NAA Top Employers Award. This accolade celebrates member organizations that excel in fostering cultures of collaboration, innovation, and hard work. The awards highlight management companies and suppliers in the rental housing industry that have created safe, engaging, and caring work environments over the past year.

We are seeking a highly motivated and outgoing Leasing Consultant to join our team at Portofino Apartments . As a Leasing Consultant, you will be responsible for providing exceptional customer service to current and potential residents, conducting property tours, and assisting with the leasing process. If you are a people person with a passion for sales, we encourage you to apply!

Responsibilities

• Greet and engage with potential residents in a friendly and professional manner
• Conduct property tours, highlighting the features and amenities of our apartments
• Assist with the leasing process, including screening applicants, preparing leases, and conducting move-in orientations
• Maintain an organized and visually appealing leasing office and model apartment
• Respond promptly to resident inquiries, concerns, and maintenance requests
• Work collaboratively with the property management team to meet leasing goals and occupancy targets
• Utilize marketing and outreach strategies to attract new residents and retain current ones

If you are a results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity as a Leasing Consultant at our rental community.

• Prior experience in sales, customer service, or property management preferred
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office and property management software
• Flexibility to work weekends and evenings as needed
• Reliable transportation, this position requires travel to conduct site visits at assigned communities
• A basic knowledge of Multifamily Community Management and Fair Housing Regulations
• Proven track of successful sales record
• Strong organizational skills
• Strong technical skills - MS Word and Excel, experience with Yardi is a plus!

Competencies

To perform the job successfully an individual should demonstrate the following:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
• Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports and respects diversity.