Manager
- Competitive pay and shift-based incentives
- Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
- Leadership development and hands-on training to sharpen your skills
- Flexible scheduling to support work-life balance
- A fast-paced, people-first environment where your leadership matters
- Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
- Set the tone with a cheerful, can-do attitude that motivates your team
- Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
- Coach team members in real-time, offering guidance and support during every shift
- Address guest concerns with empathy and professionalism, escalating when necessary
- Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
- Ensure proper execution of inventory, vendor check-in, and promotional communication
- Oversee key store processes including write-offs, cash wrap, and compliance documentation
- Lead shift change communication and ensure team alignment throughout the day
- Effectively relay important updates from the leadership team to shift associates
- Monitor task completion and provide immediate feedback to drive results
- Support a team culture rooted in accountability, respect, and teamwork
- Proactively step in during busy times or challenges-showing your team what great leadership looks like
- 2-3 years of work experience (retail, restaurant, or food service preferred)
- 1+ years of leadership or supervisory experience (preferred)
- Comfort in fast-paced, high-volume, guest-focused environments
- Ability to follow through on tasks and coach others to do the same
- Strong communication and team building skills
- High School Diploma or GED (in progress or completed)
- Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
- Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
- Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
- Participates in daily store operational activities as needed:
- Rings up guests on a cash register
- Ensures the store is clean and well maintained
- Stocks shelves and coolers and takes inventory on shelf items.
- Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
- Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
- Manages the store operations on designated shifts.
- Maintains inventory in a neat and organized manner.
- Provides prompt, efficient and courteous service.
- Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
- Addresses any employee and guest concerns on designated shifts.
- Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
- Oversees, coaches, trains and develops store team members.
- Directs, plans and apportions the work of store team members on designated shifts.
- 2-3 years work experience preferred
- 1+ years management experience preferred
- Vendor management experience preferred
- Previous experience working in high-volume, guest-focused, transactional environment preferred
- Previous experience working in a retail environment preferred
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