Licensed P&C Insurance Customer Service Representative
Job Description
Job Description
Benefits:
- Dental insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Knowledge of insurance products
- Property & Casualty Insurance License
- Excellent customer service skills
- Highly organized with strong time management skills
- Ability to quickly learn software applications
Flexible work from home options available.
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