Receptionist - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
Office Address: 5646 Old Pascagoula Rd Mobile, Al 36619 Training: Video tutorials, compliance training, and shadowing provided
PTO: Eligible after first 90 days
Goal: Opportunity to obtain Property & Casualty (P+C) licenses Job Description:
We are seeking a friendly and organized Receptionist Team Member to support our office operations and help maintain smooth communication. This role involves direct interaction with clients and internal teams, while providing a pathway to develop professional skills and earn Property & Casualty licenses. Responsibilities:
- Answer inbound calls promptly and professionally
- Take detailed messages and forward them appropriately
- Transfer calls to the correct team members
- Monitor office texts, reassign tasks, and notify responsible team members
- Greet walk-in visitors warmly and professionally
- Check and manage office voicemail messages
- Process customer payments accurately
- Run bank deposits as required
- Support training activities for team members
- Structured training through video tutorials, compliance courses, and hands-on shadowing
- Eligibility for paid time off after 90 days
- Annual pay raises
- Opportunities to earn additional licenses and commissions
- Career development focused on obtaining Property & Casualty licenses
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