Human Resources Manager

Job Description

Job Description

Position Summary:

The Human Resources Manager plays a vital leadership role in supporting the operational success of the warehouse by managing all HR functions on-site. This role is responsible for recruitment, employee relations, compliance, training, and performance management, while ensuring a safe and positive work environment that aligns with company values and legal standards.

• Serve as the primary HR contact for all warehouse staff, including hourly and salaried employees.

• Oversee full-cycle recruitment, onboarding, and orientation for warehouse roles.

• Support employee relations by addressing concerns, facilitating resolutions, and conducting investigations as needed.

• Ensure compliance with federal, state, and local labor laws (EEO, FMLA, ADA, OSHA, etc.).

• Monitor attendance, performance, and disciplinary processes to ensure consistency and fairness.

• Partner with warehouse leadership to support employee engagement, retention, and workforce planning.

• Administer HR programs including benefits, time off, leaves of absence, and payroll coordination.

• Maintain HRIS records, personnel files, and documentation in compliance with company policy and regulations.

• Lead or support safety training, workplace injury response, and incident documentation in collaboration with Safety or Operations teams.

• Provide coaching and support to supervisors on performance management and leadership development.

• Bachelor’s degree in Human Resources, Business, or related field preferred.

• 3–5 years of HR management experience, preferably in a warehouse, distribution, or manufacturing environment.

• Strong knowledge of HR practices, employment law, and labor compliance.

• Experience with HRIS systems and Microsoft Office Suite.

• Excellent interpersonal, communication, and conflict resolution skills.

• Ability to work on-site in a fast-paced, labor-intensive environment.

• Bilingual in English/Spanish is a plus (if applicable to workforce).

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at [email protected].

Job Type: Full-time

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