Technical Support Specialist

Description

One of TEKsystems' clients, a global company and leader in their respective industry is looking for a Level 2 Helpdesk/Desktop Support technician to join their team. The candidate will join a small local team and provide end user support to all of the internal end users across the U.S. The technician will be taking incoming calls/tickets and be expected to provide exceptional customer service and solve technical issues. The candidate will be responsible for supporting Windows 11 OS, Active Directory (policies, distribution groups), VMWare, and Sharepoint over the phone, at the users' desks, or via remote management software. The support technician will also be responsible for setting up new users with hardware -- laptops, iphones, printers -- and be responsible for ensuring access and licenses are turned on/off appropriately. Any experience with file and print servers or networking would be helpful, but not required. The company is a Microsoft/Azure Cloud shop as well.

Skills

Active directory, Technical support, Troubleshooting, Help desk support, Desktop, Office 365, Hardware, Application support, Customer service, Help desk

Top Skills Details

Active directory,Technical support,Troubleshooting,Help desk support,Desktop,Office 365,Hardware

Additional Skills & Qualifications

This position is onsite but offers 1 day a week remote. There may be some limited travel to nearby sites/plants. This position starts out as a contract, but the manager is hopeful that this person will convert to FTE...it's based on merit.

Experience Level

Entry Level

This is a Contract to Hire position based out of Huntsville, AL.

The pay range for this position is $23.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Huntsville,AL.

This position is anticipated to close on Mar 12, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.