Claims Support Clerk

Kemper
Birmingham, AL
Location(s) Birmingham, Alabama **Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises_ We are seeking a National Claims Clerk to join our Birmingham office. In this role, you will provide clerical support for the customers and the adjusters.  **Position Responsibilities:** + Provides Support for the PIP Department, supporting the PIP adjusters. + Handling of mail in the various systems + Handling time sensitive documents + Provides prompt, friendly, courteous and accurate service at all times. Enters notes in claim files or e-mails messages to company personnel as appropriate to the situation. + Copies, files, pulls files and mails forms and letters and performs other clerical duties as assigned. + Performs all other duties as assigned. **Position Qualifications:** + Must be familiar with operation of general office equipment including fax machine, copy machine, etc. + Good verbal and written communication skills in order to represent the Company in a professional manner. + Must be detail oriented, accurate and use good judgment in making decisions. + One year of clerical experience required. + Familiar with medical terminology and medical bills. + Basic knowledge of Word or Excel. + Must have regular and predictable attendance + This is an in office job Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. \#LI-onsite **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.8 million policies, is represented by approximately 22,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com . *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
Posted 2025-07-18

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