Epic Willow Manager
- This role is for Epic implementation work. Will be joining a very large implementation and build team for this work. Deeply experienced Epic analyst to work implementation, build and strong experience with SDLC for Epic.
- Provide specialized expertise in Epic systems to support the implementation and optimization of healthcare solutions. Configure and customize Epic modules according to project requirements. Troubleshoot and resolve issues related to Epic systems. Conduct system testing and validation to ensure functionality and performance. Provide training and support to end-users on Epic applications. Document system configurations, workflows, and processes for future reference.
- REMOTE with Co-location, once a month for 3-4 days at a time in the Washington DC area. Confirmed dates:
- July 14-16
- August 4-6
- September 15-17
- October 13-15
- November 17-19
- December 15-17
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
- Current (active) Epic Willow Certification
- 5+ years of recent experience with implementation
- Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
- Demonstrative understanding of technical documentation
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 12%, on average, based on the work you do and the clients and industries/sectors you serve (travel is once a month for 3-4 days at a time)
- Strong desktop skills including Word, Excel, PowerPoint
- Work Experience/Direct Knowledge of clinical area or business area to be supported
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