Automotive Service Advisor
- Promptly meets and greets customers
- Determines the nature of customer problems
- Creates a Repair Order detailing the service to be performed
- Obtains customer approval for service before delivering the repair order to service personnel
- Reviews completed repairs or services performed with customers and collects payment
- Performs daily cash/sales procedures at the close of the business day
- Knowledge of computerized sales and marketing software
- Knowledge of auto/truck Repairs, tire, lube, and maintenance issues
- Experience using All-Data and vehicle service manuals to research and determine the resolution of malfunctions
- 1+ years of experience in a retail environment, preferably in auto/truck tire, lubrication, and maintenance
- 1+ years of experience as a Service Advisor in an auto repair store, auto dealership, or comparable professional environment.
- Experience as a vehicle mechanic or lubrication technician
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