Billing Specialist

Job Description

Job Description

Advance Fleet Services is looking for a motivated and detail-oriented Billing Specialist to join our growing team.

Welcome to Advance Fleet Services, your premier fleet service provider and truck center. With decades of experience and a team of highly skilled technicians, Advance Fleet Services LLC offers employees the opportunity to build a rewarding and long-term career.

Job Summary

The Billing Specialist will perform specialized clerical and administrative duties related to office operations and heavy-duty truck and trailer repair billing. This role is responsible for supporting department managers and employees, assisting with daily office operations, and helping ensure accurate and timely customer billing.

The ideal candidate is highly organized, detail-oriented, professional, and capable of working in a fast-paced environment while maintaining accuracy and excellent customer service.

Job Responsibilities

• Provide administrative support to the management team and service personnel
• Ensure accurate and timely billing for completed repair orders and services
• Prepare and send reports to managers as needed
• Maintain billing records, files, and confidential business information
• Utilize Microsoft Excel, Word, and Office 365 for daily tasks and reporting
• Answer incoming calls, direct inquiries, and take accurate messages
• Assist customers with billing questions and direct concerns to the appropriate personnel
• Support daily office operations, including filing, mail distribution, and document management
• Coordinate meetings, schedules, and prepare documents or handouts as needed
• Assist with ordering office supplies and miscellaneous office errands
• Maintain a clean, organized, and efficient office environment
• Work closely with management to support a productive and cohesive office team

Required Skills & Qualifications:

Organizational Skills

• Strong ability to manage tasks, schedules, and priorities efficiently
• Ability to maintain accurate records and an organized work environment

Communication Skills

• Excellent verbal and written communication skills
• Ability to communicate professionally with staff, customers, and vendors

Problem Solving

• Ability to identify issues and resolve them efficiently
• Strong decision-making and critical-thinking skills

Time Management

• Ability to prioritize responsibilities and meet deadlines in a fast-paced environment

Attention to Detail

• Strong accuracy in reviewing billing information and maintaining records
• Commitment to quality and precision in all tasks

Adaptability

• Ability to manage changing priorities and unexpected challenges
• Willingness to learn new systems, tools, and office procedures

Preferred Qualifications

• 35 years of billing or administrative office experience
• Experience in the trucking, fleet, diesel repair, or automotive industry is a plus
• Proficiency in Microsoft Office 365, Excel, and Word
• Strong customer service skills

Why Work at Advance Fleet Services?

No matter what role you play, you are an important part of the Advance Fleet Services team.