Production & Field Operations Manager

Grays Tree Service is seeking a motivated and experienced Production Manager / Field Supervisor to lead and oversee daily operations in the field. This position is ideal for a hands-on leader with tree climbing experience who can train teams, collaborate across departments, and help drive operational and revenue success. This role plays a critical part in ensuring client satisfaction, safety compliance, and company policy enforcement while staying directly engaged in day-to-day fieldwork.

Key Responsibilities

• Supervise and motivate production teams to hit goals.
• Lead daily field operations, including dispatch and logistics.
• Oversee quality control to ensure all work is performed to safety standards.
• Conduct job briefings and enforce safety controls.
• Deliver in-the-field training in climbing, equipment use and arboriculture practices.
• Coordinate job execution with Sales and Admin departments.
• Communicate clearly and effectively with all team members in all departments.
• Track job progress and ensure production goals align with revenue targets.
• Optimize team and equipment utilization to increase productivity.
• Oversee policies and procedures for internal professional development certifications.

Policy and Compliance:

• Ensure adherence to company policies and industry safety standards.
• Address employee issues and violations professionally and in a timely manner.

Qualifications

• Strong background in CRM usage paired with technical troubleshooting or system integration
• Minimum 3 to 5 years of experience in tree care, including climbing, rigging and equipment operation.
• Prior experience managing or supervising field crews.
• Strong working knowledge of arboriculture techniques and equipment.
• Proven ability to lead, train, and inspire teams in a fast-paced environment.
• Familiarity with job costing and revenue tracking.
• Excellent communication, problem-solving, and organizational skills.
• Valid driver’s license required, with ability to obtain class B CDL preferred.
• ISA Certified Arborist and / or TCIA CTSP certification is a plus.

Why choose Gray's?

• Full healthcare, vision, dental, life insurance
• PAID Holidays
• 401k with 4% company match
• Company gear and swag
• Competitive wage
• Employer funded training and licensing opportunities
• Career progression and leadership opportunities
• Team environment
• Ability to learn and work with heavy machinery etc.