Spa Concierge-Part Time
Job Description
Job Description
As a member of our hospitality team, the primary responsibility of a Spa Concierge is to provide exceptional customer service and serve as the initial point of contact for guests visiting the spa. This role plays a crucial role in creating and maintaining a warm and welcoming atmosphere, ensuring that guests feel valued and well taken care of throughout their spa experience. The key responsibility of this role is to maintain a high level of organization and efficiency and accurately schedule and coordinate appointments for various spa services, taking into account the guests' preferences and requirements. This role contributes to the overall success of the spa by ensuring that guests have a pleasant and rejuvenating experience.
- Warmly greet each guest upon arrival at the spa and offer them a beverage to enhance their experience.
- Provide comprehensive information about the spa's services, treatments, classes, and activities, ensuring guests are well-informed and can make informed choices.
- Follow established procedures for different types of guests, including a la carte hotel guests, day package guests, conference groups, spa packages, and members.
- Schedule appointments for all spa services using the Pro Solutions scheduling program and effectively communicate any add-ons or modifications to the treatment staff.
- Thoroughly explain ticketing procedures to guests, including how the bill will be settled, ensuring clear understanding and satisfaction.
- Provide detailed information about the gratuity system to guests, ensuring transparency and appropriate tipping practices.
- Maintain accurate and organized daily records, paying attention to detail and ensuring information is neatly recorded.
- When handling programming duties for Spa Program and Day Program guests, allocate sufficient time and demonstrate patience to create a special and personalized experience for these guests.
- Strictly adhere to all cash, credit, and billing procedures established by the Accounting department, ensuring accuracy and compliance.
- Follow proper cash handling procedures, including opening, closing, cashing out, and balancing registers, ensuring financial integrity.
- Perform all necessary transactions for hotel charges and credit card charges accurately and in a timely manner.
- Maintain clean and professional workstations, staff areas, and guest schedules, ensuring a professional and organized environment at all times.
Recommended Jobs
Project Manager
Job Description Job Description Enertis Applus+ is a global consulting and engineering firm, leader in the renewable energy and storage solutions sector. We are present in more than 65 countries …
Speech Language Pathologist (SLP)
Job Description Job Description Position: Speech-Language Pathologist (SLP) Schedule: Monday – Friday (Day Shift) Hours: 36 hours per week Typical Breakdown: Likely four 9-hour days or…
Reimbursement Business Manager-(Gastro-Pulm)-Tallahassee, FL, Montgomery, AL & Mobile, AL
Field Reimbursement Manager, Immunology – Pulmonology and Gastroenterology (Tallahassee, FL - Montgomery, AL - Mobile, AL) The Field Access & Reimbursement environment for specialty biologic…
CDL A OTR Team/Solo Drivers
Loadmode LLC is hiring experienced OTR company team drivers! Regular Routes + Consistent Miles + Constant and Great Pay + 48 States (OTR) + Great Miles + Stability Are you tired of sitting at …
QC Chemist
Job Description Job Description The Quality Control Chemist for AMVAC’s Axis manufacturing site supports product quality, regulatory compliance, and manufacturing operations by performing rou…
Foley In Home Caregiver and Offering Daily Pay Option
Job Description Job Description Benefits: Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Become a member of the Home Helpers…
Account Manager Outside Sales
Job Description Job Description We are seeking an Account Manager Outside Sales to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibili…
Part-Time Physician - Flexible 3-Hour Shifts -Weight Loss & Wellness Clinic
LetsLose Weight Loss & Wellness | Greater Birmingham, AL Looking for a flexible outpatient role with no hospital call and predictable hours? LetsLose Weight Loss & Wellness is seeking a part-t…
20150 - Sr. System Administrator
- Can you build/architect a SCCM/MECM system from scratch? If so, please read on. 20150 - System Admin III Montgomery, AL (onsite) CBU: HMMA Company Overview : Hyundai AutoEver …
Remote Behavioral Health Billing
Job Description Job Description NOW HIRING Remote Behavioral Health Billing, Authorizations & VA Community Care Network (VA CCN) Specialist ( Must have Experience with Optum authorizations…