Agent Development Director

Job Description

Job Description

Ready to Drive Success? Join CRST’s Asset-Light (Flatbed) Division as an Agent Development Director and lead the expansion of one of the most dynamic agent networks in transportation. If you’re a strategic recruiter, influential leader, and trusted industry partner ready to scale business through high-impact relationships, this is your next big opportunity.

How You’ll Work
Location : Remote, but candidates must be based in the Southeast (Birmingham, Atlanta, Jacksonville, or Nashville) or the Midwest (Chicago, Detroit, or Indianapolis) regions.
Travel : 25-50%
Compensation : $107,000-$160,500 per year. A final offer amount is dependent on factors including prior relevant experience, knowledge, and location.
Bonuses/Commission : Eligible for performance-based commission.
Benefits : Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

About the Role
CRST’s Asset-Light (Flatbed) Division is a fast-scaling, entrepreneurial unit within one of the nation’s leading transportation companies. We specialize in flatbed, dry van, and brokerage solutions, offering unmatched flexibility, speed, and service. Our model empowers employees to drive real impact—without the overhead of assets. We’re building a best-in-class team to expand our brokerage footprint in the Southeastern U.S. and deliver strategic growth in high-potential lanes and modes.

As the Agent Development Director, you’ll set the strategy and lead initiatives to grow CRST’s network of agents and fleet owners. You’ll identify high-potential markets, recruit and onboard new partners, and strengthen relationships that drive long-term profitability and retention. This role requires both vision and execution—a leader who can influence outcomes, develop strategy, and drive measurable results across the agent network.

What You’ll Do

• Identify and recruit qualified agents and fleet owners to expand CRST’s Flatbed Solutions network
• Build and manage a pipeline aligned with strategic growth goals and market demand
• Partner with leadership to target key markets, strengthen capacity, and fill network gaps
• Oversee onboarding timelines and documentation to ensure accuracy and speed
• Monitor agent performance through the first year and provide ongoing support to improve results
• Stay current on capacity trends, competitor networks, and market shifts to refine sourcing strategies
• Collaborate with operations, safety, and admin teams to ensure smooth agent launches and long-term success

What Great Looks Like

• Strategic thinker who blends big-picture vision with tactical execution
• Skilled communicator who builds trust quickly and leads with credibility
• Experienced in the agent-based transportation model and confident in scaling growth responsibly
• Self-driven and persuasive, with a strong sense of ownership and accountability
• Adaptable leader who uses data, insight, and relationships to make informed decisions

Qualifications

Required

• High school diploma or equivalent
• Recent agent-facing experience (within the last 12 months)
• 3+ years of experience in transportation recruiting, onboarding, or sales
• Strong CRM and digital tool proficiency
• Excellent communication and relationship-building skills

Preferred

• A four-year degree or applicable work experience with demonstrated success
• Leadership experience developing or managing agent programs
• Experience across flatbed, van, or multi-mode carrier networks
• Proven success expanding capacity and improving retention in an agent-based model
• Self-starter with strong influence, initiative, and follow-through

Why CRST?
CRST is celebrating 70 years of grit, growth, and forward momentum—a legacy built on resilience, dedication, and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships, and turning challenges into opportunities.

We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive. At CRST, you’ll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.

Core Values

• Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors and Communities

Equal Opportunity Employer
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex or any other status protected by applicable federal, state or local laws.

Let’s Build Something Great
Apply today and help shape the future of CRST’s agent network as we expand our reach and redefine what’s possible in flatbed transportation.