Voice Engineer

Description

We are seeking an experienced Voice Engineer to lead the implementation of Microsoft Teams Phone and oversee the decommissioning of Cisco Unified Communications Manager (CUCM). This role will be instrumental in ensuring a seamless transition to Microsoft Teams as our primary voice platform, optimizing performance, and maintaining business continuity throughout the migration.

Skills

Voip, Unified communications, Cisco call manager, Cisco voip, Sip, Telephony, Phone system

Top Skills Details

Voip,Unified communications,Cisco call manager,Cisco voip,Sip,Telephony,Phone system

Additional Skills & Qualifications

Key Responsibilities:

Lead the technical planning and execution of Microsoft Teams Phone deployment.

Design and implement call flows, auto attendants, call queues, and Direct Routing configurations.

Migrate users, devices, and services from Cisco CUCM to Microsoft Teams Phone.

Decommission Cisco CUCM infrastructure, ensuring proper documentation and compliance.

Collaborate with IT, networking, and security teams to ensure integration and performance.

Provide technical support and troubleshooting during and after migration.

Develop and maintain documentation for voice infrastructure, configurations, and procedures.

Train internal teams on Teams Phone features and best practices.

Qualifications:

10+ years of experience

Bachelor's Degree

Proven experience with Microsoft Teams Phone System and Cisco CUCM.

Strong understanding of SIP, VoIP, Direct Routing, and Session Border Controllers (SBCs).

Experience with Microsoft 365, PowerShell, and Teams Admin Center.

Familiarity with networking fundamentals and QoS for voice traffic.

Excellent problem-solving and communication skills.

Relevant certifications (e.g., Microsoft Teams Voice Engineer, CCNP Collaboration) are a plus.

Preferred Experience:

Experience in enterprise-level voice migrations.

Knowledge of compliance and security standards for voice communications.

Familiarity with third-party voice solutions and PSTN providers.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $39.38 - $55.28/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Huntsville,AL.

Application Deadline

This position is anticipated to close on Sep 17, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.