Customer Service Associate Seasonal Jan-Apr Full-Time
Job Description
Job Description
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
- A stay-at-home parent looking for part-time work?
- Able to work flexible hours?
- A Veteran or military member transitioning from the service?
- Retired and want to continue to make an impact?
- A gig worker or looking to add a second income?
- Part of a military family that moves often?
Greet all clients with a friendly and professional demeanor
Learn the basics of preparing a Tax Return
Schedule Tax Preparer appointments, coordinate client flow through the process, and keep clients engaged during periods of wait time
Quickly and accurately input sensitive and confidential client data, Form W2s, and other tax documentation into our proprietary software
Answer phones and resolve client issues
Assist in maintaining a clean and inviting workplace, which may include removal of trash, vacuuming or sweeping, cleaning counters and glass, etc. Requirements: 2+ years Customer Service experience
High School diploma or equivalent
Excellent communication and interpersonal skills
Ability to work in a fast-paced, high volume retail environment
Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues We Offer: Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules
Salary of $12 per hour
End of season employee luncheon Contact Regional Manager Bill Ladd with questions at 714-614-9038! We look forward to having you on our team!
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