Maintenance Supervisor
- Providing excellent service to residents, guests, employees and contractors
- Overseeing the maintenance staff for the community. Ensures all maintenance team members have proper safety training, utilize proper equipment, and adhere to policies and procedures.
- Providing training to all maintenance staff members to be able to fill-in as necessary
- Scheduling work orders
- Maintaining the community effectively while following budget guidelines
- Overseeing the completion of routine service requests within 24-hours
- Completing service request records and informing the Community Manager of any resident/property maintenance issues
- Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas
- Keeping maintenance shop in an organized and clean condition. Maintains an accurate inventory of all equipment and communicates to Community Manager when new supplies and/or equipment are needed.
- Purchasing all maintenance supplies in accordance with budgeted guidelines
- Adhering to all government policies including OSHA and EPA guidelines
- Reviewing work with all outside contractors prior to completion
- Maintaining operations and response plans for issues such as asbestos, lead, radon, and mold
- All other miscellaneous duties as assigned
- Associate degree (A. A.) or equivalent from two-year college or technical school; two years related experience and/or training; or equivalent combination of education and experience
- 2 years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systems
- Must have basic computer skills necessary to enter and retrieve data from a computer and to program access gates and systems via the computer Required Certificates, Licenses, Registrations
- EPA Certification (HVAC) Type 1, Universal preferred
- City and/or State certification requirements must be met if applicable (i.e. pool operations, maintenance, electricians, etc.)
- Certified Apartment Maintenance Technician (CAMT) preferred
- Working knowledge of electric, plumbing, HVAC and basic construction
- Ability to read, analyze, and interpret technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to read and understand operating statements and budgets
- Professional demeanor resulting from previous maintenance experience
- Excellent customer service skills
- Good communication and listening skills
- Able to lead, manage and train others
- Able to be an effective team player and interact well with others
- Organized and detail-oriented
- Patient, even-tempered and works well under pressure
- Effective time management skills
- Able to maintain confidentiality
- Able to follow directions from a supervisor
- Able to understand and follow posted work rules and procedures
- Able to accept constructive criticism
- Must have basic hand tools and personal protective equipment
- Able to climb and work from ladders and the ability to lift and carry heavy loads
- Requires normal range of vision to complete work
- Requires mobility (i.e. climb stairs/ladders) to access all areas of the apartment and community
- Requires hearing and speech to communicate with residents, vendors, supervisors and employees on a regular basis
- Will require repetitive motion of hands/wrists while using basic maintenance hand tools
- Requires the ability to lift up to 50 pounds
- Must be able to stand, walk and climb stairs for extended periods of time
- Must be able to bend, stoop and move in such a way that is required to complete specific tasks
- Must be able to work flexible hours, often beyond normal “business hours” including weekends, when necessary
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