Client Relationship Specialist | Birmingham, AL (Hybrid)

Are you great with people, detail-oriented, and ready to build a career that actually makes a difference?

At S&A Group , we're growing fast and looking for dependable professionals with strong customer service skills and a passion for helping others. As a Client Relationship Specialist , you'll guide potential clients through our benefit programs and help current clients with their account needs— all with full training and no cold calls.

Why Join Our Team?

• Work From Home Flexibility – Enjoy a hybrid setup with occasional in-person meetings in Birmingham.

• Full Training Provided – We'll teach you everything you need to succeed.

• Fast Career Growth – Advancement opportunities based on performance, not seniority.

• Positive, Team-First Culture – We're more like a family than a workplace.

• Performance Bonuses – Your hard work pays off with real financial rewards.

What You'll Do

• Speak with prospective clients to help them understand and enroll in our benefit programs.

• Support current clients by answering billing questions and updating their plan info.

• Recommend upgrades based on client needs and available options.

• Ensure each interaction is positive, clear, and productive.

• Stay connected with leadership on service updates and best practices.

What You'll Need

• Prior experience in customer service , sales, or account management.

• A laptop or iPad , high-speed internet, and a quiet workspace.

• A strong work ethic and positive attitude—we can train the rest!

• High school diploma or GED required.

Compensation

• $50,000–$65,000 per year , based on performance.

• Additional bonuses and incentives available.

About S&A Group

At S&A Group, we don't just hire people—we invest in them. With hands-on support, mentoring, and a proven system, we help our team members grow professionally, personally, and financially. We're proud to be a company that rewards hard work, encourages collaboration, and makes space for you to build a life you love.